Unable to reply and emails bounce

[Tor12]

I see replies from the Google nest community, but I’m unable to reply to their posts. states I need to verify email, but not sure how to go about that. Tried responding from email and bounces back. I’m logged into my Google account so I’m not sure where to go from here.

[MplsCustomer]

@Tor12 

You have to click on the profile icon in the upper right corner in order to log into this forum, and then you can "Reply" to posts in this forum.

[Tor12]

Thanks- it works on this post. I’ll try the other one. 👍🏽

[Tor12]

The “reply” bar isn’t highlighted on the other post- so unable to reply. I guess I’ll have to start a new thread. 
thanks for the help. 

[MplsCustomer]

@Tor12 

If a thread has been "locked", then you cannot reply to it.

[Alex_S]

Hi everyone,

Thanks for the help, @MplsCustomer.
 

@Tor12, I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,
Alex

[Tor12]

Yes, thank you I was able to reply to his post however, the previous post seemed to have been closed already. But thanks for the follow up.

[Alex_S]

Hello Tor12,

You’re most welcome. I will lock the thread in 24 hours unless I can help out with Google Home/Nest devices. 

Cheers,
Alex