02-08-2022 09:47 AM
I wanted to install a nest camera in my absence. I gave my login credentials to a trusted individual so he could install for me. He did so successfully. Unfortunately, the installer is now getting all my alerts on that camera... just as I do. Is there a way to remove my account from HIS smartphone --- without deleting the account entirely??? Could I just change the password??
02-14-2022 09:13 AM
Hey there,
Sorry for the late response, but I wanted to drop in here to help.
I understand that this can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
I look forward to hearing from you.
Best regards,
Garrett DS
02-17-2022 08:51 AM
Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Garrett DS
02-21-2022 08:31 AM
Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
02-22-2022 08:52 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS