The right access for the right people, with the new Member role Read more
The right access for the right people, with the new Member role Read more
Google Home Update (Spring 2025): Make it your own with Google Home Read more
Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more
For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.
Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...
Hi all,Trying to add a new "Works with Google" device (Powershades). After I fill in my username and password in Powershades page from the redirect."Could not reach Powershades. Please try again."and it is a continual loop since I never get a chance ...
When first purchased a year ago, my Philips Hue lamps connected to my Home Hub with voice control working well. Since updating the Hue App this month the lamps are no longer linking. I have tried uninstalling and re connecting the lamps via the Hue a...
The search results when using Google Home, Assistant or Nest have been VERY poor lately. I am getting a lot of "I don't have an answer for that" or "I don't understand" ... when the questions being asked are very basic and readily available online wh...
When trying to add it, I find it or I create it, I provide all the requested information but the process stops with no error messages and the home is not added/created.The nest app is authorised in my google account and I have the latest version of t...
Good day . I have a problem with reconnecting. I connected the camera, everything was fine, I made a new home because I still didn't understand how to connect the camera correctly, and then I deleted it because I had a different home for each camera ...
When I login to see the activity history of my driveway camera (which is part of my home app) the different notifications (motion, sound, etc.) are gone for anything past the current day. Is there any way to not have stuff delete? I don’t have auto d...
I have a fan/light switch combo that has 6 speeds for the fan and on off for the light. I have used this brand of switch previously and it was working fine. I have moved house and the new switch only shows in Google home as a fan on or off. Previousl...
I have 2 drop cam pro cameras that I’ve had for very long time. I didn’t see an email to help with this transition. Please send me the information. I’m assuming I will need to buy new cameras, is there any kind of deal considering there is nothing wr...
I cannot connect to my nest thermostat, remotely.