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Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Reddit Q&A Recap: Google Home App Public Preview Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest cameras history in Google home

We were force to switch from the Nest App to Google Home that does not have all the features, like video history inside the camera live feed. The main question is when should we expect most/all the features in the Google home app???

Google Home App shwoing only 8 devices per Room

Google home app is showing only 8 devices in a room although, there are 11 devices added to the room. All 11 are only displayed when I click on the room name and get into it. On the home page it displayes only 8 devices under the room. How can I chan...

Sontu05 by • Community Member
  • 284 Views
  • 9 replies
  • 0 kudos

Resolved! Google Home stopped controlling Vont smart lights

I have had Google Home controlling Vont Smart Lights at home for about 4 months. This was working without any difficulties, and the smart lights could be controlled from the Google Nest screens or from my Google Home app.This morning, I was unable to...

RonB1 by • Community Member
  • 948 Views
  • 8 replies
  • 0 kudos

home.nest.com not showing any of my setup from the Home App.

Hi there,I have set up several cameras I can watch them live or see the history through Home app on both android and apple.However, when I log in to home.nest.com (the only way I can see to save footage and share) there is nothing to see. It's like I...

tomcarpy by • Community Member
  • 160 Views
  • 3 replies
  • 1 kudos

Having trouble adding members to household

Some email addresses seem to be blocked? When I add an email that's not part of a large public provider the app just stops. No error message, just stops. I have tried several and the app refuses to go past, as though the e-mail is incomplete. Gmail, ...

1audio by • Community Member
  • 88 Views
  • 0 replies
  • 0 kudos

Resolved! Learning thermostat not adding to Nest app or Google home

I’m not able to have my nest learning thermostat be connected in set up in nest app or Google home app associated with my google account. I have triedAdding thru Google home and nest app, updating nest app to current, reboot WiFi, adding with QR code...

RDQ06 by • Community Member
  • 888 Views
  • 19 replies
  • 0 kudos

Nest account linked to mystery Google account

Help! I am trying to migrate my Nest account to my Google account and from the Nest app to the Google home app. When I follow the steps it says "this Google account is already linked to another Nest account, please select another Google account". I h...

jgs2173 by • Community Member
  • 389 Views
  • 7 replies
  • 0 kudos
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