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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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Child's Google account

My child got a new phone tried to login to child account goes through whole process just to get a something went wrong try again later message at the end.. been happening for several days and tried to create new account still getting same message

Bhagerman by • Community Member
  • 643 Views
  • 1 replies
  • 0 kudos

Disney Plus does not download onto chromecast

Disney plus needed updating so I went ahead and tried to update it because otherwise I couldn't use it. It then says it "Can't install Disney+". So I uninstalled the whole app thinking it would just download the update that way. Then it is the same t...

jester44 by • Community Member
  • 709 Views
  • 1 replies
  • 0 kudos

Cannot create Nest Account!

New Thermostat. The Google help people are saying its an account issue, but not exactly what issue or how to fix it! I've been through all the hoops and all I get is the same issue when trying to create a NEW nest account. After entering my google em...

Some Google Home suggestions

• ⁠Can we see a Public Beta Upgrade / Testing for Google Home iOS ?• ⁠Can Google Nest cam detect packages as well as Doorbell with a future update?• ⁠Can we sync or connect familiar Faces with Google Photos Faces?• ⁠Can we add Date/Time within the re...

Deleted owner from Google Home Account by mistake

Hi All,My wife deleted me from my Google Home account even as the owner and we all lost access to cameras, thermostats etc. Did I loose access to my recordings in my Google nest aware subscription?Do I have to reset all devices to regain access? I ha...

ekmhenry by • Community Member
  • 2921 Views
  • 5 replies
  • 0 kudos

Pixel Buds cut in and out in certain places

I cannot find where to write about pixel buds specifically...but every single day when I get to London Bridge Station or just outside Cannon Street Station - my audio cuts in and out repeatedly. I have tried resetting etc. Surely this doesn't happen ...

HOUGHHJ by • Community Member
  • 836 Views
  • 1 replies
  • 0 kudos

Trying to delete my Nest account leads to 404

I trying to delete my nest acocunt as I'm moving out. I go into the android app and through settings select "Delete my account". I'm then sent an email to confirm. I click the link, sign in (with my nest account as G-Suite accounts cannot be migrated...

Ojaybee by • Community Member
  • 1084 Views
  • 5 replies
  • 0 kudos
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