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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Setting Up An Account in South Africa

I'm trying to add my new home on my Nest Account but it won't allow me to fill in an address for South Africa. I don't understand why this is or if it will affect my ability to set up the google nest cameras that come with the new property I'm moving...

Help logging in my NEST APP

Hello,Ever since Google merged with NEST, I have had trouble logging into my NEST app. For a few months a was able to log in from my app, but now it’s asking time to log in using my password where it request for me to also enter a verification code. ...

MOLIV by • Community Member
  • 810 Views
  • 4 replies
  • 0 kudos

Cync losing connection to Google home instantly

After connecting to Cync lights to google home, it almost instantly loses connection. the lights will not respond to any command from the app. You can not turn the light on or off let alone change the light quality. I have reset the light multi times...

Earthscar by • Community Member
  • 532 Views
  • 2 replies
  • 0 kudos

Repeats Countdown

I kept getting same response hold down both start button. Then it clears history. Checked with others with the same complaint no fix. We bought unit for Christmas only last 6 months.warranty expired.?sent unit back and just received back with no note...

cECa60-FT by • Community Member
  • 595 Views
  • 4 replies
  • 0 kudos

Home and Away routines missing

I can't seem to find home and away routines. My account doesn't need to be converted from Nest.In the history, I can see that it runs the routines when we arrive home or leave, but I can't find them anywhere to customize.

thaJack by • Community Member
  • 2603 Views
  • 18 replies
  • 1 kudos

Login issUr

I cannot recovery my gmail account plz help me to recover sir

Prince31 by • Community Member
  • 450 Views
  • 2 replies
  • 0 kudos

# (please help me

Please help me my Gmail account recovery my prosnal data My Gmail account recovery please #

kbisun by • Community Member
  • 589 Views
  • 3 replies
  • 0 kudos
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