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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4121 Views
  • 0 replies
  • 5 kudos

Cant login to Nest App on my Sony tv

Just converted my Nest account to Google. I loaded the Nest app on my Sony Android TV. I'm getting an error message that my credentials aren't correct, but I know they are as I'm using the same Google account on my phone and other devices.In checking...

rasnave by • Community Member
  • 752 Views
  • 2 replies
  • 0 kudos

Yale lock solution

Post a question last year on my Yale lock disconnecting and never reconnecting. My topic was locked and no one ever helped me with my support case. So if this has happening to you... I've figured it out finally.The problem is, nest connect doesn't li...

Kailus by • Community Member
  • 746 Views
  • 3 replies
  • 0 kudos

Google Home App - casting screen from Samsung phone to Sony TV

Hello. I'm having trouble casting my screen from my Samsung Galaxy s20fe 5g to my Sony Android TV. I cast my screen using the Google home app. Transmission does not work every time and it manifests itself in the fact that it is impossible to establis...

Bartek90 by • Community Member
  • 908 Views
  • 2 replies
  • 0 kudos

Cannot log into my Nest account using google, via iOS app or browser

Has anybody else had issues with logging into their Nest account? It keeps redirecting me back to the "Sign in with google" page. Is not a password problem as it get's past that stage, loads the blue screen with the Nest logo and just redirects me ba...

hongsit by • Community Member
  • 1200 Views
  • 4 replies
  • 0 kudos

Family link account no longer can link any Works with Google apps

My daughter's family link account used to be able to link to 3rd party Works with Google apps within Google Home. Now when I try to relink her account to services such as Roborock, Philips Hue, XBOX, myHue, etc. she receives an error message. I have ...

jonkrohe by • Community Member
  • 1629 Views
  • 3 replies
  • 0 kudos

Control Problems re Phillips Hue Lights

I used to use LIFX lights and could control colors and other features from the Home app. I've switched to Phillips Hue and connected the account to the Home app. But all I can do is turn then on and off. I cannot control colors or brightness. Any ide...

Rob29849 by • Community Member
  • 430 Views
  • 1 replies
  • 0 kudos
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