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Google nest hub not linking with Disney +

AmsLS
Community Member

Hi, I’ve recently bought a Google hub and I was setting it up. Every time I try and link the Disney + account with it, I log in and choose my profile and then it returns to the home app and says something went wrong. I’ve seen a couple of threads that say to reset to factory settings - but it’s already brand new. I’ve tried with my husband’s phone and it does the same thing - I was reading about deleting disney app and he doesn’t have the Disney + app on his phone so went to the online browser. I’m not sure what I’m doing wrong ? 
Thanks for your help!

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