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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6963 Views
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  • 7 kudos

Resolved! Nest cameras

I am using 3 Google cams and 14 NEST cams (not Dropcams) in my Google Home App. The continuous recording works with the 3 Google cams but all the NEST cams only record when triggered. They do continuous recording in the NEST app but not in the Google...

Watzi by • Community Member
  • 2002 Views
  • 7 replies
  • 0 kudos

How to remove user from Nest app access

There is a person listed as having 'full access' ion the nest app. They are not the owner, I am the owner. I want to remove the person but there is no way to do so. It says that all members are now managed through the Google Home app. However, I am t...

Beware linking Tuya/Smart321 accounts via the iPhone apps

Beware linking Tuya/Smart321 accounts to Google Home via the iPhone apps. When I did this for a home shared with my wife, the devices all appeared as “offline”. They were working perfectly according to the Smart Life app and Amazon Alexa. The solutio...

JrrArky by • Community Member
  • 4548 Views
  • 0 replies
  • 1 kudos

Cannot add Nest Connect to the Nest App to use with Nest Yale Lock

I have several other Nest products and have never had a problem. I purchased the Nest Yale Lock and a Nest Connect that is needed with it. First step is to add the Nest Connect to my app. I tried using the QR code. It wanted to use my Nest doorbell t...

mikeva by • Community Member
  • 691 Views
  • 2 replies
  • 0 kudos

Streaming Tapo Camera on Google home app

Hi I just purchased 2 Tapo C225 cameras, I assumed that I could see their feeds on the Google Home app on IOS; however I was surprised to see that they are unable to stream to the app. Camera's work perfectly on the Tapo app, is there a bypass or a s...

Mrbored by • Community Member
  • 960 Views
  • 1 replies
  • 0 kudos

Daylong Routine Experience

I recently set up a daylong routine and I was pleased that despite a bug with the routine showing disabled in the menu (but active inside the routine) it works! I also experimented how quickly changes would take effect and it was immediate! Lastly, I...

DeBee by • Community Member
  • 418 Views
  • 0 replies
  • 0 kudos

Smart Bulbs turning off

Hi all, I hope everyone is doing fine! I'm reaching out as i am having my lights randomly turning off after their first power on of the day, I can have all lights turned on and at some point, about one hour after turning on, they just turn off, no ac...

Zigbee devices from NEDIS not visible in google home

I have several NEDIS devices coupled to a Zigbee gateway. Devices are 2 smart plugs, 5 thermostats and 3 smart lights, all NEDIS products.all works via the Smart life app…but google home shows some of them to be offline and I cannot control them. Tri...

Nest App on Apple TV - bring the login back

Hi all, I read only that once you migrated your Nest account to a Google one you can't use the Nest app on Apple TV or Android TV anymore as the login page doesn't take your credentials anymore. I can say that def I'm not the one upset of this basic ...

smokiebv by • Community Member
  • 540 Views
  • 1 replies
  • 0 kudos

Google Home Ambient Mode Not Working

Hello! I am trying to use ambient mode on my Chromecast for my apartment, but I'm running into some issues. 1. The first is that I can't access ambient mode at all. I open Google Home, and click on my Chromecast device, but when I click "Ambient Mode...

horse_girl by • Community Member
  • 1026 Views
  • 1 replies
  • 1 kudos
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