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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4216 Views
  • 0 replies
  • 5 kudos

Resolved! “Your Own Number” edit button is nonexistent

I’ve been trying to connect my phone number for close to 2 years at this point. The other day I stumbled along a Reddit post who had the same problem as me, which said it’s a bug with the iOS app which doesn’t allow the number to be set. But this pos...

IMG_0926.png IMG_0927.jpeg
SoCuul by Community Member
  • 1445 Views
  • 5 replies
  • 1 kudos

Devices Offline for New Home Members

I recently invited someone to join my home, using the Google Home app. We got the new device added to the home, but most of the devices (thermostats and cameras) are showing offline.The new member has connected to our home network. Google Home is ins...

Rg_ by Community Member
  • 1329 Views
  • 1 replies
  • 2 kudos

Google Home app won't let me change ambient mode settings

There is a note at the top of the screen that I can't edit because I am not on the wifi. This change is very inconvenient as I manage all of the settings on Google Home for my mother who is 80 years old. I rotate pictures in and out of the ambient mo...

nana44 by Community Member
  • 848 Views
  • 1 replies
  • 0 kudos

Google Nest Notification Sounds on iPhone.

Hi, I wanted to know if there was a way to change the notification sounds from the Google Home app. I just installed the Google doorbell and I’m not able to hear notification sounds on my iPhone because the iPhone has a very low default notification ...

Mikey50 by Community Member
  • 8356 Views
  • 25 replies
  • 4 kudos

Google Home controlling a Denon receiver

I have a Denon receiver which is recognized as a device in my google home app, but I’m not able to play anything on it. I can however, power it on/off without any issues. Any suggestions on what settings I need to configure or specific commands I nee...

Rnaval by Community Member
  • 764 Views
  • 1 replies
  • 0 kudos

Nest thermostat will not charge

Battery will not charge using usb cable and shows not connected to wifi.It has been charging for 3 hours.Is this fixable? if so, how

JazzyAunt by Community Member
  • 869 Views
  • 3 replies
  • 0 kudos
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