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Blog Posts

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Reddit Q&A Recap: Google Home App Public Preview Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Houses Have Disappeared from my Google Home account

I have three homes in Google Home, one connected to a Nest account. The two homes that are not connected to the Nest account disappeared yesterday and I can't figure out how to recover them.I started to create a new home and add back the devices, but...

jjmaxjj by Community Member
  • 25 replies
  • 1 kudos

Migrated WRONG nest account to my google account. How can I fix?

I inadvertently logged into an old nest account I no longer use and allowed it to connect to my current Google account. I now need to remove that connection so I can connect my ACTIVE Nest account to my Google account. It obviously won't let me as it...

DWhitney by Community Member
  • 3 replies
  • 0 kudos

Music Services Apps not appearing

I have the same issue as described in this topic, which seems to be closed. Is it ok to continue here, @Jeff ?Everything but the apple music streaming works fine. The only music services available are Spotify and youtube. I have a google Nest wifi me...


Philips Hue with Google Hume

I have my Philips Hue account linked to Google Home. Google Home seems to ignore where I've set bulbs in my current Home (via Philips Hue App) and tries to keep placing them in a historical, deleted Home. Is there a way of doing a sort of "Factory Re...

Clarkus by Community Member
  • 4 replies
  • 0 kudos

Home app TV controller

I have been using my phone though the home app as a controller for my linked TV. Just today, as I was watching tv it crabbed out and asked me to enter in the code displayed on my TV to link my device. I accidentally entered it in wrong! Whoops. Now I...

Resolved! Need assistance with assistant

I recently got a Samsung Galaxy watch 4 classic ice set up Google assistant and it's working fine my question is can I make the query answers come from my watch instead of my phone? Right now if I ask a question on my watch the answer comes out of my...

Swann cameras not streaming in hime app anymore

Hi,My cameras all used to stream to my phone and chrome casts in my tvs. Now they no longer do. They all show up in the app, and say connecting but don't. I have tried unlinking and relinking my swann account.Anyone else having this or solved it?Than...

Highside23 by Community Member
  • 19 replies
  • 0 kudos

Tv connection

I cant get my app to connect to the tv my phone and tv are connected to the same wifi

Isla by Community Member
  • 3 replies
  • 0 kudos

Offline devices

How do you delete offline devices(light bulbs) in the home app?