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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Google cam with floodlight

I have had my device installed and working for some time and all of sudden my nest cam with floodlight is giving me issues. I can no longer see the flood light or control it as needed in the Google Home app. Help please.

JM10 by • Community Member
  • 603 Views
  • 3 replies
  • 0 kudos

Switched to iPhone

Switched phone to iPhone how do I switch browser to have access to my account

Vcompo by • Community Member
  • 537 Views
  • 4 replies
  • 0 kudos

Nest stole my money went in my account wasn’t authorized

Why you can’t I talk to a human I was helping my sister install the nest door bell installed it under my account to see why I couldn’t install it on her phone and nest charged my checking account $50. for what and who authorized it

Wifi router 2.4 and 5ghz Frequencies

This applies to both HOME and NEST apps.We changed broadband providers yesterday to fiber and got a new router. I reset all of my devices but I'm wondering if this might cause me issues.The first two Google mini speakers set up without any problems o...

Griffin by • Community Member
  • 710 Views
  • 4 replies
  • 0 kudos

Unable to set white color on Tuya bulb using speaker

I have google smart devices setup through my whole house and have been having it work great for years.A couple days ago the color smart lights (Tuya) I have in my bedroom will no longer turn white via Google home speaker. The options are still in the...

Mar0sk0 by • Community Member
  • 565 Views
  • 3 replies
  • 1 kudos

Google Settings are messy

The Google Ecosystem is becoming complicated and there's no roadmap to guide you where you can go to do the settings for a particular feature. It looks like a labyrinth now. I have a Pixel phone, 2 Google Nest Hubs, Nest home thermostat, GG Chromecas...

DeanN by • Community Member
  • 448 Views
  • 1 replies
  • 0 kudos
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