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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

First Time Setup Family Group

I've set up schedules for the family group and it doesn't appear to stop the network like it's supposed to during the schedule. I'm scheduling down time, not uptime??

Saeryn by Community Member
  • 548 Views
  • 4 replies
  • 0 kudos

TV problems after casting qith my phone

After casting from my phone to my Hisense 4K TV, the TV will not power back up and I ended up having to put my phone back to factory settings. Because it got screwed up to. The phone is fine now, but the TV is dead as a door nail. Can you help

Casting problems to tv

Hi, in the old Google home app my tv used to appear as a device I could cast to and control. This now seems to have disappeared as an option in the latest update. I am using a vpn on my phone which is causing an issue with smart viewing, bit this was...

Cannot reconnect google nest cam to Google home app

Having factory restarted the camera, following the recent outages, I cannot reconnect the two togetherI have a blinking blue light, the phone is right next to the device. Have not changed Wifi SSID or settingsAny suggestions

Kevinw60 by Community Member
  • 585 Views
  • 4 replies
  • 0 kudos

Offline but still taking images

My Google nest went offline last night still taking images but can't see the video and saying offline but all other devices in the home is connect to Internet why and how do it fix it?

UPDATE FINISHED

I JUST FINISHED INSTALLING NEST CAM OUTDOOR BATTERY. LAST PAGE IS THE GOOGLE HOME “UPDATE FINISHED”. THERE IS NO OPTION TO GET OUT OF THE PAGE OTHER THAN 3 DOTS IN UPPER RIGHT CORNER BRINGING ME TO HELP, FEEDBACK AND CANCEL OPTIONS. I AM ON AN IPAD.H...

Shopping list not sharing with family

I used to use OurGroceries, which I have learned is no longer supported. I am attempting to switch to the Google shopping lists. When I attempt to add any of my family members to share, it shows their name, I click on it and then click ok. The screen...

chillyman by Community Member
  • 1675 Views
  • 9 replies
  • 1 kudos

Resolved! Home app crashes after loading

Goood morning,I've been using the home app for several years and my entire home is controled with the nest speakers. I have about 50 different devices that are linked to the home app. About a month ago my wife got her new phone (Samsung S21 FE), when...

mickvisser by Community Member
  • 2630 Views
  • 6 replies
  • 1 kudos
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