01-23-2024 08:15 PM
Purchased Goggle Nest camera with floodlight in December 2022. The floodlight worked well until about a year in service. Then the floodlight stayed on, day and night. No more light sensor and no motion sensor. The floodlight worked manually to turn on and off as well as dimmer. No settings I could find returned the floodlight back to motion sensor mode to work at night. I could not find anything on the web to solve the problem, except one customer took the Goggle flood light off and installed another brand of floodlight with motion sensor from a big box store. He said it worked great!!! Also it worked with the app just like the Goggle unit. His problem solved.
Any other approach that I could take before I do the same as the customer above?
PS: If you have DSL internet access, do not buy this unit. I had less than 5 Mbps, so no video ever worked. Only the floodlight worked. My most expensive motion floodlight ever.
01-30-2024 02:35 PM
Hello Paul1967,
Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, have you tried checking the floodlight settings on your Google Home app?
Give these steps a try;
To find the right setting for your floodlight installation, when it's dark, choose a sensitivity setting then walk past your camera to see when the light turns on. Select a higher sensitivity so your floodlight will turn on when there’s activity further away, or a lower sensitivity for a shorter range.
The light sensitivity settings change when your floodlight will turn on during the day if motion is detected. If you choose the Brighter setting, your floodlight can turn on earlier in the evening. If you choose Darkest, the floodlight will only turn on when it's very dark.
To know more about this, you may visit our public article about “Change floodlight settings”.
Regards,
Emerson