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Google Home - Nest Thermostat "No Events Recorded"

NicholasL
Community Member

Hello,

It seems as though my Google Nest thermostat has stopped reporting any events to the "Activity" tab of my Google Home app somewhere between 8-11 hours ago. The last event that I have recorded in the log says "Heating turned on" at 3:21pm, and the time is now 1:40am and it has not "turned off" yet, as indicated by the Energy Dashboard found when tapping on the Climate icon which corresponds to the thermostat. I know the heat is not running because I am physically looking at the heating device and it is not running, nor is the thermostat showing any error. This seems to the common amongst 3 different thermostats in 3 different Homes.

4 REPLIES 4

RakhiJ
Community Member

Exactly same problem with my Google Home App Activity tab also from yesterday morning. Last event recorded at 9:45 am yesterday saying  "Heated for 11 mins" after that no update even though I refreshed more than 30 times. So in the night I delete the account and reinstalled everything "Lost all of my previous data" but no help. the issue is still the same. 

NestUser28
Community Member

I have the same problem too

NicholasL
Community Member

It seems as though the Activity is slowly populating, but it is severely delayed. The time is now 9:56am and my Activity log has populated with events from overnight, but I do not see any recent Activity from this morning. Across my 3 different thermostats in 3 different Homes, I am missing Activity information over the span of 4-8 hours ago. My Nest doorbell is operating fine, and populates the Activity log as expected. It is only my Nest Thermostat that is not correctly reporting any Activity.

SleepyChild
Community Member

similar problem since this morning, first it logged heating usage where there was not, then it removed that activity and is not logging real usage at all