01-09-2024 10:36 AM
I ordered a Nest Power connector and Paid for it . I was told that as soon as it was delivered I should get back to you for you to credit back the cost to my account. It was delivered today. The agent I chatted with told me they would put a note on my account clarifying this.
01-14-2024 02:14 PM - edited 01-14-2024 02:15 PM
Hi toninostramo,
Thanks for getting back to us — I'm sorry for the delay. I'd like to review your case. Please check your email from the representative who assisted you before with your concern, as your case ID number should be there.
Best,
Jenelyn