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Mi Vacuum Mop 2 pro

PedroLopes
Community Member

Hi,

I bought a Mi Vacuum Mop 2 pro a year ago and connected to my google home app, everyone in the house had access to the device in the family account. But a couple months passed and it disappeared from Google home, and now I can't connect because it's gives an error saying I don't have any compatible devices im my mi account. Any ideia with this is?

2 REPLIES 2

Bobanovicz
Community Member

What's your firmware? I have the same problem after firmware update to 4.3.3_0053. After reset to 4.3.3_0048 the vacuum works in Google Home again. 

Alex_S
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for sharing that information, Bobanovicz!

 

PedroLopes, have you had the chance to reset your Mi Vacuum Mop 2 Pro? Give it a try, and let us know how it goes.


Regards,
Alex