Nest Cam with Floodlight: How to create a new account and delete an old account.

[Mhjsiak9876]

Moderator edit: Subject updated for clarity and findability.

Can you help me to setup new account and delete my old account? Can I call you to help me we don’t know much about  I need to talk a person     Thank you 

[MplsCustomer]

@Mhjsiak9876 

If you want to talk to Support, use the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[Lance_L]

Hey everyone,

@Mhjsiak9876, thanks for reaching out. I wanted to check if you still need assistance with Nest Aware. Have you had a chance to connect to the support team as suggested by MplsCustomer above? If yes, how was it?

If you weren’t able to reach the support team yet, I’d love to help you with this. 

You can follow these instructions to create a Google Account. To delete your old account, check out the guides below:

If you sign in with a Google Account.

• Learn how to download your data.
• Learn now to delete your Google Account.

If you have an existing, non-migrated Nest account.

1. Sign in to your account using a phone, tablet, or computer.
2. Tap Settings .
3. Select Account Manage Account.
4. Tap Delete Account, then confirm that you'd like to delete your account.
5. You'll receive an email from account@nest.com. Read the entire email, then click the provided link to finish the account deletion process.

Let me know if you have any questions.

I appreciate your help, MplsCustomer.

All the best,

Lance