Activity History

[RockyRoad]

When I login to see the activity history of my driveway camera (which is part of my home app) the different notifications (motion, sound, etc.) are gone for anything past the current day. Is there any way to not have stuff delete? I don’t have auto delete triggered. I’m not sure where to go so that everything doesn’t just go away.

[MplsCustomer · Accepted solution]

@RockyRoad 

If you do not have a Nest Aware subscription, then you only have free video event history for the most recent 3 hours with the newer Google Nest cameras and doorbells (those installed in the Google Home app), and free snapshot history for the most recent 3 hours with the older Google Nest cameras and doorbells (those installed in the Google Nest app). There is no "auto delete" feature.

See the Google Nest Help topic below for subscription details:

https://support.google.com/googlenest/answer/9681538

[Lance_L]

Hello RockyRoad, 

I wanted to follow up and see if you still needed help. Have you seen MplsCustomer’s last response? Let me know if that helps.

I appreciate the help, MplsCustomer.

Best,

Lance