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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4757 Views
  • 0 replies
  • 7 kudos

Google Home Mini won't connect to Bluetooth speakers

I have a new pair of Edifier R1700BTs speakers. Google Home mini will see the speakers, give an audible tone through the speakers, and then give a can't connect error.I've tried a soft reboot of Google Home mini, a hard reboot, and a complete factory...

GPS In car affected by Nest Home?

Installed 2 outdoor nestcams, nest doorbell, and using nest hub gen2. Before I installed these my car navigation system ran apple maps via apple car play. Now when I’m in car my GPS does not “find my location” and though Siri comes up my nav system i...

DebCas by • Community Member
  • 915 Views
  • 4 replies
  • 0 kudos

Resolved! No location access on home app on iPhone

Hihave just added a replacement Google Nest hub- gen 2 and a google nest wireless doorbell to our set up. The google home app has since been acting weirdly. It lost connection with the genio and grid connect globes and switches so I set them up again...

Megatronn by • Community Member
  • 12487 Views
  • 10 replies
  • 0 kudos

Wierd interactions between Google Home & Hubitat

We chose Hubitat as the Hub to manage our devices, in order to have local control when we do not have Internet. We can successfully import all the devices from Hubitat.BUT every time we update the Hubitat software, things go wrong: the Google Home ap...

ptartist by • Community Member
  • 3071 Views
  • 9 replies
  • 0 kudos

Nest App frozen on iPhone -

Having successfully set up the Nest App on my iPhone12 mini, it ran at first but the App is now frozen on my phone and I can't use the App. How to do I get it going again please? (The Google Home app still works but it's difficult to eg alter tempera...

Hedgie by • Community Member
  • 1103 Views
  • 3 replies
  • 0 kudos

Linking Nest Hub Max with WhatsApp

How can you link WhatsApp with your Nest Hub Max. I see lots of web-sites saying you can link them, but I cannot seem to do it. I have an android phone. Any help would be nice

WhatsApp by • Community Member
  • 6384 Views
  • 3 replies
  • 0 kudos

Removing disconnected device

As many others, I am unable to remove devices that have been once connected but later removed from my home before being deleted from my Google Home app. I have read many threads but no solution so far. For instance, I had a Google Chromecast configur...

cribou by • Community Member
  • 1507 Views
  • 6 replies
  • 0 kudos

Sold my business, How do I transfer my Nest account to a new owner,

I sold a commercial building that has 7 thermostats and 3 smoke detectors. The thermostats are set up with schedules and are running well in the current tenant's spaces. (owner manages the thermostats). The new owner and I do not want to have to dele...

JMeeder by • Community Member
  • 937 Views
  • 4 replies
  • 0 kudos
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