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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4057 Views
  • 0 replies
  • 5 kudos

Only owner can change Digital Wellbeing?

HelloWe have multiple devices on our home, and our child has just received a Nest Hub for his bedroom.I want to set up the digital wellbeing settings, to restrict certain things, but only the "Owner" can access these settings - which is my husband.Su...

Megglesz by • Community Member
  • 1515 Views
  • 4 replies
  • 1 kudos

Not recognising smart switch as seperate devices

I have a 4 gang power strip switch set up in Tuya. Up until few days ago Google Home recognized the switches as individual devices therefore I can not control 4 different outlets from google home app. I have added that to alexa and it's shows 4 separ...

Chama by • Community Member
  • 5750 Views
  • 14 replies
  • 3 kudos

Home/Away can't set up

When I'm trying to set up a home/away get a error "something went wrong please try again"I don't now why

Public preview

I requested a public preview from 2 days left But i didn't have a response until now what a issues??

How can we get action on enhancements to the cookbook app?

I've seen multiple post and issues with the cookbook app we use on our Google Hub. Why are none of these being addressed? Is there no development being done on this? Nobody wants to waste time using an app that is not going to be improved by end user...

fnova by • Community Member
  • 512 Views
  • 1 replies
  • 2 kudos

Nest Thermostat to Google Home

I am trying to get my Nest 3rd gen Learning Thermostat to show up in my google home app and cannot get past the "sign into Nest". It won't let me log into my nest account.

Unable to change payment method for Nest billing

I'm unable to update my payment method once I entered in the details of my credit card. I also cannot remove the two existing cc's on file. This is the page - store.nest.com/account/subscriptions

rv2022 by • Community Member
  • 2921 Views
  • 4 replies
  • 2 kudos

Google home history

I purchased the ability to save history for 30 days on Google Home and it’s not working. I still only have it for 3 hours. How can I fix it?

Joykor by • Community Member
  • 809 Views
  • 4 replies
  • 0 kudos
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