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Google Workspace account doesn’t work with Nest thermostat.

homebusiness
Community Member

77468E44-3703-4C79-B648-65B000A78173.png

This is the dumbest thing I’ve encountered with Google products.  Why can’t you use a Workspace account with Nest? Who’s the product manager that signed off on this? 

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi homebusiness,

 

Thanks for visiting the Community.

 

Some Google Home app and Nest app features are not available for Google Workspace (formerly G Suite) accounts. To access all Google Home app features available in your country, link a personal Gmail account instead.

Instructions for Google Workspace Super Administrators

If you are the Google Workspace Super Administrator, follow these steps:

  1. To turn on or off the service for select groups of users, put their accounts in an organizational unit.
  2. Log into your administrator account. This will open the Google Admin console.
  3. From the Admin console dashboard, go to Apps Additional Google services.
  4. Click Web & app activity to open its settings page.

At the top right of the gray box, click Edit Service "".

(Optional) To turn a service on or off for an organizational unit:

  1. At the left, select the organizational unit.
  2. To change the Service status, select On or Off.
  3. Choose one:
    • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
    • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
      Note: Learn more about organizational structure.
  4. Click Apply.

Instructions for Google Workspace users

Once the Google Workspace Super Administrator has turned on Web and app activity using the steps above, Google Workspace users can follow these steps to add an account:

 

  1. Visit the Activity controls page. You may be asked to sign in to your Google Account.
  2. Tap the switch on or off.
  3. If you turn the switch on, you can check the box next to "Include Chrome history and activity from sites, apps, and devices that use Google services."

Hope this helps.

 

Best, 

Princess

Princesss
Community Specialist
Community Specialist

Hi homebusiness,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess