03-12-2023 08:58 AM
I have second hand nest lerning thermostat. I can’t register it to my google home app.
03-12-2023 12:58 PM
The Nest Learning Thermostat gets installed in the Google Nest app but then is supposed to AUTOMATICALLY appear in the Google Home app. However, for months customers in this forum have been reporting this is not happening. Many of those customers have fixed the problem by going to the Google Nest app and creating a temporary second Google Nest "home/structure", then going to that empty Google Nest "home/structure" in the Google Home app and deleting it. Apparently this forces the 2 apps to sync and the thermostat then appears in the Google Home app.
03-15-2023 01:08 PM
Hello folks,
I wanted to ensure that everything was covered here.
Thanks for the input, @MplsCustomer.
@Luminek, I hope you've got the answer you're looking for. In addition to what was mentioned above, please make sure that you're logged in with the same email address associated with your thermostat within the Nest app. Also, try uninstalling and reinstalling it, and let us know if that helps.
Regards,
Mark
03-18-2023 01:17 PM
Hi Luminek,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
03-18-2023 01:24 PM
No I don’t need any more help. Thank you for any help. Thermostat is working now.
03-18-2023 03:09 PM
Hello Luminek,
Awesome! I'm glad to hear that it was sorted out. It looks like we have come to a solution so I'm going to lock this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new thread.
Regards,
Mark