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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4994 Views
  • 0 replies
  • 7 kudos

Could not reach Haier uHome account

Hi everybody. Yesterday the app got disconnected/unlinked and the air conditioner could not be controlled.This issue was fixed a few weeks ago but it seems to be happening again.After I unlinked my uHaier account from Google Home and then tried to li...

Nicolas by Community Member
  • 2960 Views
  • 14 replies
  • 0 kudos

Casting to new Samsung smart TV

I purchased a new Samsung (Q60A) smart TV and managed to successfully connect it on my Home app. However I'm unable to find the TV on certain android apps when I attempt to cast.If I go to YouTube on my or my wife's devices I can find the TV. If I go...

Deelen by Community Member
  • 3191 Views
  • 7 replies
  • 0 kudos

Lost all my devices from Google Home and Smart Life

A few days ago, I went to set up a timer on a socket of my strip, something I've done before. When all was said and done, smart home had no devices in it and Google Home had seen all my smart life devices disconnected. I can't figure out how to get t...

JimC52 by Community Member
  • 4102 Views
  • 12 replies
  • 0 kudos

Nest Password

Hi there, we will be moving this to the Master thread about this topic.

GarrettDS by Community Specialist
  • 370 Views
  • 0 replies
  • 0 kudos

Problems playing "News", arbitrary limit, refusal to replay

I have a Google home mini. For almost two years now, part of my morning wakeup routine has been listening to news through the device. But lately, several things seem to have happened...- There seems to be some kind of arbitrary limit on the number of...

Raakone by Community Member
  • 581 Views
  • 1 replies
  • 0 kudos

Resolved! Google Home app not working with Next x Yale Lock on iOS device

I installed a new Nest x Yale lock today. Install went without a hitch. I did come into a glaring issue with using the Google Home app on iOS 15.2 to control it, however. When toggling the lock on or off via Google Home, I get a "Something Went Wrong...

Screenshot 2021-12-28 at 9.30.13 PM.jpg
joshua1 by Community Member
  • 5930 Views
  • 13 replies
  • 2 kudos

Prime video

Can I get prime video on the google hub

DHatt by Community Member
  • 895 Views
  • 4 replies
  • 0 kudos

Resolved! Nest display temp and nest app display

What is going with the nest temperatures showing incorrect temps I reset the nest and all nothing anybody else having these issues just started

kdeeinc by Community Member
  • 855 Views
  • 1 replies
  • 0 kudos

Kid as family member

Hi!I already have since years home app, with a defined home and many devices.As family member I also have my wife.In Google home mini and google Hub 2 I see my daughter account (<13yrs family link supervised), where I activated all what is needed, in...

Extreme79 by Community Member
  • 4428 Views
  • 6 replies
  • 1 kudos
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