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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

I cant add a family member to my Nest Account

Once I select all the pertinent data, I get to the end and get a message the reads "cant send invite right now". This has been happening for over a week. Now what? I'm ready to ditch the Nest thermostat at this point. It shouldn't be this frustrating...

JustMe by Community Member
  • 4331 Views
  • 4 replies
  • 8 kudos

Stupid Q about deleting account

When I go to manage account via the nest website in order to delete the account I don't get the option to delete anything but the whole google account which I'm pissed off enough to do right about now. Searches bring up nothing. The online instructio...

rosered by Community Member
  • 949 Views
  • 3 replies
  • 2 kudos

which email is connected to nest

We have had our nest hooked up for about 5 years. I would like to be able to actually use it with my phone like I had done in the past. I'm not sure why I cannot use my email. I initially signed up with a msn account but now it continually asks for g...

Cheryl by Community Member
  • 1085 Views
  • 3 replies
  • 1 kudos

Changed phones

I changed from android to iPhone and the Lenovo display still rings the android. The android is broken and no longer has service. How do I let my assistant know of the change. Do I need to delete home and set it up again?

Valcam2005 by Community Member
  • 1369 Views
  • 6 replies
  • 1 kudos

Resolved! Don't see all devices in Nest or Home app after migration

I have had nest thermostat and camera for a while, but bought a nest audio speaker and doorbell recently. When I was installing the new devices I was prompted to migrate my nest account to Google. Now the nest Audio is in the Home app but no others, ...

RogerD by Community Member
  • 1410 Views
  • 2 replies
  • 1 kudos

YouTube music premium

Hi there, This is a duplicate topic, I'll be moving this to the Master thread.

GarrettDS by Community Specialist
  • 309 Views
  • 0 replies
  • 0 kudos

Changing owner

My late partner was owner of our Nest account with me as family member. As she has died I want to become the owner as (1) her email account will be disabled soon and (2) the app uses her phone to judge home/away and I can’t change that. How should I ...

AWW by Community Member
  • 31040 Views
  • 4 replies
  • 4 kudos

deadlocked thanks to Nest/Google pseudo-merge

Nest was set up with Google Suite account originally.Now I am unable to properly migrate, because the Nest app blocks the login, even after updating the password, attempting to force the Google migration.

Bee_F_Kay by Community Member
  • 1317 Views
  • 5 replies
  • 2 kudos
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