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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4091 Views
  • 0 replies
  • 5 kudos

I Cannot get sync with home

 I cannot even see nest camera on my devices nor get ahold of a live support without the phone hanging up and no call back. Even after requesting if call fails or drop. I've only had for 3 days and I'm in the trail period for Google one & Nest aware....

Screenshot_20211212-120932_Home.jpg

Google Home/Assistant changed my name (funny)

I use my Google assistant and a smart device to operate my barbecue gas valve, and one of my routines is “Hey Google, I’m done barbecuing” and it shuts off the gas valve and turns off the light in my outdoor pergola. It’s worked flawlessly all summer...

Resolved! Nest doorbell wired(wired) wall plate

Hi guys,When installing my new Nest doorbell(wired), the instructions for removing the doorbell from the plate weren't very clear and I accidentally snapped the top clip. Now the doorbell doesn't stay secure without some sticky tape. Is it possible t...

Bubs by Community Member
  • 2200 Views
  • 8 replies
  • 1 kudos

Using Google Home with Vera

Hi,We have just moved into a new home which previously used a Vera Plus controller to manage lights around the house. We have connected to the controller and all the lights are on but it is showing as "offline" - however we can see all of the devices...

Home away assist conflict with Nest

The presence sensing of my Nest thermostat isn’t working. Within the nest app, when i turn on use phone location, it disables it in the Home app. Within the Home app under presence sensing, it will say "you're using this feature on another phone", an...

40marine by Community Member
  • 1776 Views
  • 6 replies
  • 0 kudos
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