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Blog Posts

Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4651 Views
  • 0 replies
  • 6 kudos

Cannot change 2 step verification number in Nest

I changed my number in my google account and even contacted Nest to change my number there. My nest app is still sending the 2 step code to my old number and I still can't log into my nest account. I can't log in with Nest or Google. Please help

garymuto by Community Member
  • 1537 Views
  • 6 replies
  • 0 kudos

Plans to allow sonos in speaker groups?!

Hi. Just bought a IKEA Symfonisk (Sonos Speaker). screwed up on the wall and fastened the cable directly over a newly renovated wall.then I was going to add the speaker to my speakergroup and the sonos speaker will not appear.I have read afterwards a...

Enzyhedman by Community Member
  • 1452 Views
  • 2 replies
  • 1 kudos

Can't delete lights connected by Cync seamless setup

I have 6 cync light bulbs that were linked using seamless set up. Now I can't figure out how to delete them from the Google home app. I created a new home moved them there and deleted the new home and they ended up back in my regular home. Thanks!

CWalker by Community Member
  • 612 Views
  • 1 replies
  • 0 kudos

Connect Device Not Showing on Home App

I have a new Google Wifi mesh system that I just set up. The first dozen devices set up nicely. However the last device does not show in the Google Home app. It is hard wired to an access point. It is connected as I am able to open a browser, type in...

Fertree by Community Member
  • 2508 Views
  • 10 replies
  • 0 kudos

Google home and Tapo link

Have had Google Home for controlling various Google products and had it linked to my Tapo app account which had various smartbulbs etc.I recently changed the password on the Tapo account and I lost all the bulbs in the Google home app. I unlinked the...

Can google connect to private system using api?

My idea to ask google nest "Hey Google what is the sales amount of yesterday?"So google nest must connect to the private system first by using the user and password to authenticate to the our own system. Anyone has the experience, please advice.Thank...

Verasin by Community Member
  • 1235 Views
  • 5 replies
  • 0 kudos

Nest access

Can't seem to get more than my phone to see added devices and wife's phone can pause things on wifi but then they dissappear from her phone and only I can unpause. I gave her full access but can't figure out why she doesn't see the devices

Penskeboy by Community Member
  • 981 Views
  • 4 replies
  • 0 kudos
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