01-26-2022 08:02 PM
Is there a setting somewhere in Google Accounts prevent access to a Google home device?
the issue I have is if I try accessing settings on a google home device from gmail accounts 1 or 2, I can access home devices just fine. But when using gmail account 3, it shows disconnected device. Not sure how to fix this.
04-29-2022 10:32 AM
Hi Mayabeth,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if you're still having trouble, make sure you're using a regular Gmail account. Also, please check if your account has a 2 way verification. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!
Kind regards,
Alex