cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Goggle Home, disconnected device

Mayabeth
Community Member

Is there a setting somewhere in Google Accounts prevent access to a Google home device? 

the issue I have is if I try accessing settings on a google home device from gmail accounts 1 or 2, I can access home devices just fine. But when using gmail account 3, it shows disconnected device. Not sure how to fix this.

1 REPLY 1

Azarco
Community Specialist
Community Specialist

Hi Mayabeth, 

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need but if you're still having trouble, make sure you're using a regular Gmail account. Also, please check if your account has a 2 way verification. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps! 

 

Kind regards, 

Alex