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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5429 Views
  • 0 replies
  • 7 kudos

Vizo

I can't seem to remove my vizo TV from the old home I deleted the home to start over and now it won't disconnect

WILLY473 by Community Member
  • 813 Views
  • 3 replies
  • 0 kudos

2nd Generation Indoor Wired Camera

Anyone else having problems with a black screen on the LIVE feed, no audio on video clips, and the app freezing? Also some of the video clips show a circle with an i in the middle. The WiFi is great, the speed has been tested on my phone and I was to...

PIN58 by Community Member
  • 359 Views
  • 0 replies
  • 1 kudos

Unable to change ownership

My husband setup a few of our Google Devices under his account. Specifically our office display hub. I removed the device from his account. But when I open the home app on my account I can't detect this hub. When I open my husband's home app, it sets...

Authorization Error 400

I'm trying to give Nest permissions authorization but keep getting "Error 400: redirect_uri_mismatch"This is the URL I used (I replaced project-id and oauth2-client-id with my credentials) https://nestservices.google.com/partnerconnections/project-id...

matanstau_0-1653670157652.png matanstau_1-1653670183381.png
matanstau by Community Member
  • 1559 Views
  • 5 replies
  • 0 kudos

TuneIn

I can see my home mini streaming on my phone, but no sound comes out. It has been working fine for a year now. If I cast from my phone, it works fine. I've done all the resets. Even reloaded tunein, but still nothing. The google assistant is working ...

fixit123 by Community Member
  • 1257 Views
  • 5 replies
  • 0 kudos

Can I regain all of the info to my Google Home/Nest Account

I got a new phone and deleted all of the info from my accounts on my old phone. When I logged back into my google home account on my new phone, none of my nest devices are there. Ive tried logging into my account on my laptop and it shows nothing as ...

JNR828 by Community Member
  • 958 Views
  • 4 replies
  • 0 kudos

File naming convention?

What is the file naming convention for the downloaded MP4s for event video clips downloaded from the Google Home app on Android? For example, the event was captured 5/25/2022 about 1247 PDT and the downloaded clip, on the smartphone, is named "164668...

JohnC1 by Community Member
  • 2572 Views
  • 10 replies
  • 3 kudos

Security

Hello.. How can you tell if another account has arrived at your home? 

Google home can't switch lights or control devices

Following recent updates, I can't control all my devices(Lights and plugs). I can control them through the app manually, but google assistant can't, thee response I get is : sorry, something went wrong.Using Pixel 5, android 12

Dali by Community Member
  • 4005 Views
  • 10 replies
  • 4 kudos
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