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Deezer default player missing

EmandCeeTee
Community Member

Can anyone help? For some reason Deezer is no longer my default player. I am in the UK and have had it as my default ever since I got my first Nest Mini. But lately Google has knocked off my Deezer app. I have checked with my Deezer account and it is still linked from that side, and when I try to make it my default player/source it's not even an option on my music souce section of Google Home. My Deezer account allows me to have it on 3 devices and I am still within that limit. Can anyone suggest how to get it back or is there an issue between Google and Deezer?

1 Recommended Answer

Cathal_S
Gold Product Expert
Gold Product Expert

Hi @EmandCeeTee and @Daroru

I haven't heard anything from the Google Nest team yet but just checked my own Google Home app and the Deezer music service is back!

Screenshot_20220722-175724.png

 

Could you please check your Google Home app and let us know if it is back for you?

 

 

Regards,
Cathal

View Recommended Answer in original post

14 REPLIES 14

Cathal_S
Gold Product Expert
Gold Product Expert

Hi EmandCeeTee,

I'm also a UK user myself and I also don't see the Deezer music option anymore, it definitely used to be there.

I will check with the Google Nest team and get back to you about this.

 

 

Regards,
Cathal

Daroru
Community Member

I've also noticed Deezer is no longer an option I can select; can play through app but not by asking smart speaker. Search for help brought me here. Seems very recent, not much help or comment available online.

Thanks so much Cathal_S. I look forward to hearing what they say.😊

Cathal_S
Gold Product Expert
Gold Product Expert

Hi again,

This has been reported and is currently being investigated, I will let you know whenever we hear anything further.

 

 

Regards,
Cathal

You're a star. Thanks so much.

Cathal_S
Gold Product Expert
Gold Product Expert

Hi @EmandCeeTee and @Daroru

I haven't heard anything from the Google Nest team yet but just checked my own Google Home app and the Deezer music service is back!

Screenshot_20220722-175724.png

 

Could you please check your Google Home app and let us know if it is back for you?

 

 

Regards,
Cathal

Daroru
Community Member

Hi there; yes! Mine is back too. Able to successfully re-link my account. Thank you. Very mysterious...!

And just like that! It’s back! Awesome. Thanks

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Cathal_S, thanks for the help!

 

We appreciate you in updating this thread about what's happening with your devices. Feel free to reply on this thread if you still need any help with your Google Nest devices.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey everyone,

 

Checking back in to see if you still need help with this. Let us know, we'd love to help.

 

Thanks,

Alex

Thanks Alex for getting back in touch. I for one are back up and running. Thanks a million for the help everyone. 

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Happy to hear that the issue is now fixed! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 
 

Cheers,

Muddi

Azarco
Community Specialist
Community Specialist

Hey everyone,

 

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex

Daroru
Community Member

Deezer's been working fine with my device since it reappeared on Google Home, thank you.