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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest devices did not migrate to Google Home

I have been using the Next app for years with several Nest Protects, cameras, and a thermostat. Everything worked fine until I migrated to Google Home yesterday. None of Nest devices are in the Google Home app; the recently acquired Google Mini Hub i...

JLE by Community Member
  • 816 Views
  • 2 replies
  • 0 kudos

Nest Hub and Smart Plugs

My Gen 1 Nest Hub won't recognize Smart Plugs that are present in the Google Home app - - and which are flawlessly controlled by other connected assistants. How can I get my Nest Hub to recognize the plugs? Thanks!

tv.google.com not there

I would like to talk to google nest mini and change channels on tv.youtube.com and it doesn't work. all that is available for live tv is sling on google home.

Staticlab by Community Member
  • 438 Views
  • 3 replies
  • 0 kudos

Alexander, Echo V4 zigbee hub

Is it possible? Right now I'm using smart life app and have added a zigbee gateway. I then added around 30 zigbee v3 power sockets. These are then used with things like a printer, so can switch the printers power off. However the smart life servers a...

kingjohn by Community Member
  • 856 Views
  • 5 replies
  • 1 kudos

Nest app won't log in

I'm having the same issue this person had:https://www.googlenestcommunity.com/t5/Apps-Account/Google-won-t-login-on-nest-app/td-p/31719My Nest app has always been logged in since I first started using it but now it's asking me to log in. I tried logg...

Brendon by Community Member
  • 800 Views
  • 3 replies
  • 0 kudos

Unable to delete a routine

I have a routine that I wrote using Google Home App on my iPhone. I am unable to stop and or delete the routine. I is running all the time. This routine was to control lights when I am not home. When I open the routine I get the following message, "T...

Fredfsb by Community Member
  • 20214 Views
  • 9 replies
  • 2 kudos

How long a media alarm runs

When I run a media alarm it stops after 5 mins.It is supposed to run for 10 mins.I need it to run for the 10 mins of the 7am news.Is it adjustable?

Remove household routine

Hello! Is it possible to remove or disable the household routines named "home" and "away"I want the speakers to stop playing music when i leave the home so i created a custom routine, when i use the custom routine the Google assistant then asks me if...

Christian by Community Member
  • 833 Views
  • 4 replies
  • 0 kudos

Too hard ot manage albums for Ambient mode if you have many

I have hundred of albums and I would like to select only some of them for ambient mode on my Chromecast.The first problem is that the order that the albums are listed is very random. Evem if you select Last Updated as the order, it shows only some of...

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