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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4112 Views
  • 0 replies
  • 5 kudos

Rewind cameras

I need to rewind my cameras to download a specific time for legal use

Google home on mutiple wifi

I think I have identified a glitch to be looked into. The speaker groups do not show on on Google home when you operate multiple wifis. Other apps such as Spotify ideally them fine. HistoryI have a unifi system where my iot devices are separated on a...

Leeswin by • Community Member
  • 645 Views
  • 2 replies
  • 0 kudos

Home App not playing videos from Nest Outdoor

I am currently using a Sony Xperia 5ii running Android version 12, build number 58.2.A.80.I have a Huawei P20, OnePlus Nord CE 2, and my fiancée's Google Pixel 4, in which on the Home app I am able to view historic/caught moments. But on my Sony, it ...

steve81uk by • Community Member
  • 802 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to share photographs with Google Home outside North America

Have Google Home Account. Able to share 15,000 photographs with family with Gmail Addresses but unable to share outside North America (Toronto, Canada to Trinidad & Tobago). Google indicates it is not possible. Can I open another Google Home Account ...

Subscription

I cannot update my credit card details. I am subscribed to Nest for my UK property and thus am directed to the UK site. But, as I am a US resident and all my payment methods are billed to my US address, the UK site does not enable a non-UK card. Ther...

ocmil09 by • Community Member
  • 959 Views
  • 3 replies
  • 0 kudos

Guest network

I am trying to set up a guest network to access my Ring doorbell. I go to google home and look for guest wi-fi and do not see it. It is not listed . How do I set up a guest network with no link. Still trying everything to set up R ng

Mitch4 by • Community Member
  • 976 Views
  • 5 replies
  • 0 kudos

Home app

I clicked Get Started and it went to next page, choose Account. What do I do then. It says OK but I can't click on it. I'm trying to set up the nest hub

Nazzent by • Community Member
  • 721 Views
  • 4 replies
  • 0 kudos

Resolved! Colors of icons

My pull down icons were blue, now they turned red why did this happen? What I mean by pulled down icons when you pull down on a Samsung screen you have your setting icons such as your flashlight your Wi-Fi your volume all those things.

Cap by • Community Member
  • 1081 Views
  • 1 replies
  • 0 kudos
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