Apps / Account

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

My Google nest hub won't work now I've changed Wi-Fi

Google nest pub was working fine and then changed the wifi and now can't get it to connect at all, goes through the setup finds it but cannot connect it on the last step

Resolved! News preferences being ignored

I noticed my morning routine started out per usual but my news sources went from Reuters (one I allow) to suddenly playing Fox News (something I very intentionally do not allow). It happened yesterday and again today. I believe there's a bug related ...

Having plugs stand alone and in groups

I have some smart plugs and have them set up for 2 groups living room and bed room lights. Each group has 2 plugs each. The groups work awesome but sometimes I just need or want one light not both. Plugs are Teckin sp10 and have the Teckin app pair...

Adding additinal music services to HOME.

Hi there Could you please support with adding these services to the google home app. These are services in South Africa: https://play.google.com/store/apps/details?id=fm.fabrik.heartfm Heart FM - Apps on Google PlayCape Town’s Beatplay.google.com htt...

SmartThing

am having trouble signing in to the Samsung SmartThing App. Samsung tells me it is a Google problem. The problem is in the sign in routine. Smartthing requires I sign in via the Google sign in process since I created the account through Google. When ...

Nest was was difficult to get working. Adding rooms and the account number was not well designed.

The Nest should have come with proper printed instructions.

All my geeni devices where removed from my home account last night

All my geeni devices where removed from my home app last night 6/13 around 10 pm and will not reconnect when I try to reconnect geeni it says I have no devices on the geeni account but the geeni app shows all my devices are connected and and they wo...