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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5990 Views
  • 0 replies
  • 7 kudos

Unable to reset Nest password- linked phone number has changed

I lost my password to the nest app. I wanted to reset the password but the nest app points to my old phone. How do I regain access to my nest account? Is it better to start a new account? Can I just delete my existing account and create a new account...

drhenner by • Community Member
  • 1282 Views
  • 5 replies
  • 1 kudos

Resolved! Google home add family member

Excepting a family member to google home. How can I limit what they can do and see. I'm the main person household just don't want them able to change things.

Can't send invitation at the moment. Try again.

Hallo,I cannot invite my household to my Google Home and keep getting the error message, "Can't send invitation at the moment. Try again.".I have read numerous posts on this topic and I understand that after years of having a G-suite, now Workspace, ...

Resolved! Add device button not showing up

I got a nest mini a long time ago, when I had an account with a fake age. I linked the nest mini and everything was great. One day I decided to create a real account with the true age and then when I went to add the nest mini the "add device" button ...

BartoMel by • Community Member
  • 3830 Views
  • 6 replies
  • 0 kudos

Restricting access to devices in a home to guests

Hi,I Have a house with multiple smart devices in different rooms and at the moment everyone can change everything. I could remove them from the house but then they would not be able to use the devices that I do want them to have access to. This means...

daniel_12 by • Community Member
  • 12844 Views
  • 8 replies
  • 9 kudos

2 different Google Home/Nest Accounts same address?

Hi! I have a roommate that wants to have a COMPLETELY SEPARATE Google Home account at our address. We don't want ANY sharing at all. We are using a Orbi Pro Modem/Router with it's wifi turned off so it's basically just a wired router without any wifi...

Merge two different ‘HOME’ feature request

Hi my partner and I have discrete HOME accounts and have smart devices established on each (eg lights, Roomba vacuums, washer/dryer etc. we have since moved in together and now have an array of devices on different ‘homes’ that we would like to contr...

Nabs171 by • Community Member
  • 1329 Views
  • 3 replies
  • 1 kudos

Linking SharkClean vacuum

Been trying to link my shark smart vacuum for days now, Google home will tell me it’s linked successfully but it’s not showing up. When I check to see my linked 3rd party apps it says it’s link I’ll unlink it and try linking again and nothing. Even a...

Guapdee94 by • Community Member
  • 3780 Views
  • 9 replies
  • 1 kudos
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