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Nest cam indoor/outdoor sending notifications when I am home but notifications are only set to away

maleahw09
Community Member

I recently purchased the nest cam battery and I set it up on the Google Home app. I set my notifications to Away but continue to receive notifications while I am at home. I have already checked my location settings on my phone to ensure they are on.

It makes you complacent with the notifications when constantly receiving alerts.

Please help before I return them.

4 REPLIES 4

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help. 

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help. 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? I would suggest reviewing this article as it may help. 

I look forward to hearing from you.

Best regards, 
​​​​​​​Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS