07-19-2022 09:33 PM - edited 07-19-2022 09:37 PM
The google Home App just appeared on my phone today and is trying to take over and make me install features I have ZERO us for - why did this happen? How do I get rid of it??!!
Please if any one knows how to remove it let me know asap. As stated I have ZERO use for it and no Nest and no speakers or any other product to use it with and no intentions of adding them.. It seems to have just invited itself on to my cell phone. it doesn't allow me to see or get to my installed apps as my icons are all missing/hidden
Samsung Galaxy S21
Thank you.
Regards,
Cindi
07-25-2022 04:35 PM
Hey Cindi,
We're sorry for the trouble this has caused you — let me help you out.
Have you tried reinstalling your Google Home app? Give these steps a try:
Best,
Alex
07-27-2022 07:22 PM
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07-29-2022 02:46 PM
Does ANYONE out there know how to get the Home app uninstalled and leave your phone intact???!!!
PLEASE let me know!!
I find no phone numbers or direct email to Google Help!
Thanks in advance for any help offered!!
07-30-2022 11:54 AM
Hey Cindi,
We understand how frustrating this is for you. Default apps on your phone are based on the phone manufacturer. Try clearing the cache of your Google Home app and Google Play Services app. Also, try disabling it by going to your phone's settings, tap "App and Notifications", choose Google Home app, then disable.
Thanks,
Alex
08-02-2022 12:00 PM
Hey Cindi,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Regards,
Alex
08-03-2022 12:06 PM
Hey Cindi,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Cheers,
Alex