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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4076 Views
  • 0 replies
  • 5 kudos

Room light not found when setting Sunrise alarm

Hi,When attempting to set a sunrise alarm on my 1st Gen nest hub it does not show the room light in the ‘Select lights’ screen in order for me to select it.The light bulb works fine with voice control and can be controlled via the hub but it doesn’t ...

WHUFCLes by • Community Member
  • 820 Views
  • 3 replies
  • 0 kudos

Video History

Is there a way to get back 6 months back.My subs is a 3 month history. Is there a way round this

Bankie by • Community Member
  • 922 Views
  • 5 replies
  • 0 kudos

Bose Smart Speaker 500 control 1-6 buttons

I have a Bose Smart Speaker 500Bose Smart Speaker 500 bose music application And with the application " BOSE MUSIC " i control on the speaker .if it is also possible to control the application the buttons 1-6Buttons where you can save an internet rad...

ofir by • Community Member
  • 1032 Views
  • 3 replies
  • 0 kudos

مشكله في حساب جوجل

الحساب عليه رقم هاتفي القديم ولا يوجد طريقه لاستعاده هذا الرقم ع اي حال اضفت رقم جديد لي ف الحساب وتم تنشيطه وكل شئ جيد ولكن لماذا عند اي خيار اريد فعله ف حسابي يريد ارسال رقم تحقق الي رقم هاتفي القديم وليس الجديد مع العلم اني حذفته؟

xxxzizxxx by • Community Member
  • 720 Views
  • 1 replies
  • 1 kudos

Accidentally deleted home

Hey there. I was cleaning up my account by deleting my old home, and accidentally deleted my current home and connected devices (Facepalm). Is there any way to get back an old home in the app?

Google speakers think I'm my wife

Hi, I upgraded to google advanced protection and I think it has messed up my google home settings.The first issue is that when I ask google what my name is, it says "your name is Hayley" which is my wife's name. It does this on all speakers. I've che...

Griffin by • Community Member
  • 1353 Views
  • 3 replies
  • 0 kudos

Password can't rest on Google Gmail account

My password can't rest on Google Gmail account my email is #Show error. Error show my gmail login another device. Actually I rest my device after rest I don't remember password. Then I try to rest but password can't rest

Escalate Case ID [7-7466000033231]

HelloHow do I escalate my case if I am unable to get a reply from Google support?The ticket has been open since 6th December and the last email I had from Google was on Jan 6th where I was told:"We are still reviewing this case thoroughly with our En...

Clev by • Community Member
  • 2431 Views
  • 4 replies
  • 1 kudos
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