02-21-2023 04:45 PM
Hi,
When attempting to set a sunrise alarm on my 1st Gen nest hub it does not show the room light in the ‘Select lights’ screen in order for me to select it.
The light bulb works fine with voice control and can be controlled via the hub but it doesn’t show up on this particular screen.
can anyone advise please?
02-28-2023 09:38 AM
Hey WHUFCLes,
Thanks for reaching out. We'd love to help.
A few questions: were you able to select lights for your sunrise alarm before? When did this issue start? What's your light bulb manufacturer? Have you tried some troubleshooting steps?
Ensure that your lights are in the same Home structure and Google Account as your Google Nest Hub (1st gen) so you can choose them for your sunrise alarm. You can also unlink and relink your lights to re-establish connection. Check out this support article for the steps on how to remove and add your lights to your display.
Let me know how it goes.
Kind regards,
Lovely
03-03-2023 10:33 AM
Hi WHUFCLes,
Were you able to do the steps above? I'd be glad to hear from you to make sure everything is going well on your end. Let me know if there's anything else you need.
Best,
Lovely
03-04-2023 10:48 AM
Hello WHUFCLes,
We want to ensure you are good to go. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.
Cheers,
Lovely