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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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Garrett

Garrett doesn’t respond to any emails and then wants to delete posts so other can’t see them just another aspect of censorship. Just another reason Google sucks. Nest didn’t have any issues until Google took over and is why I’ll never migrate.  

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Garrett

Garrett doesn’t **bleep**ing respond to any emails and then wants to delete posts. Just another reason Google sucks. Nest didn’t have any issues until Google took over and is why I’ll never migrate.

Home/Away turn off/on based on phone and home

Hi, I just noticed an issue with the Nest or Google Home app that doesn't allow you to turn off home/away just for one phone in one home. I will explain the use case:My brother and my parents lives next to each other (literally, one house next to eac...

gvillo by Community Member
  • 953 Views
  • 1 replies
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Google home

My Google home 0136 can not connect from phone ( android) I m in Rwanda they tell me while setting up that the app is not available in my country can you please help me on how to use it

Warich by Community Member
  • 1062 Views
  • 4 replies
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Google Assistant on phone keeps responding late and in duplicate

I just asked my Google Nest Hub in the kitchen to set a timer for 1 hour (which it did), but 2 minutes and approx 30 secsonds later, Google Assistant on my phone (which was on the counter in the kitchen, next to the Hub) also responded to the same re...

thedriver by Community Member
  • 352 Views
  • 0 replies
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YouTube casting android security

I was on YouTubes app and accidentally started casting to a PS4 I disconnected it quickly, it connected without a password, so my question is can the PS4 connect to my phone via YouTube cast without me knowing? Since my device once did connect to the...

Machine1 by Community Member
  • 413 Views
  • 0 replies
  • 0 kudos

Google account

My phone got confiscated and I forgot my password I can't get my number back from my phone carrier and I can't get into my Google and Facebook accounts I need help so I don't lose my family pictures and that I've had this account for 4 years I guess

Jaysadime by Community Member
  • 396 Views
  • 0 replies
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