02-07-2022 12:13 AM
Hello,
I bought the new Pixel 6 Pro.
I use the google transfer "tool" to move my apps from my samsung to the pixel 6.
I deactivate the old presence sensing from the old phone.
I uninstalled home from the old device.
But still the presence sensing on my new phone is always displaying the Samsung device, not the pixel pro.
I tried to turn it ON/OFF but nothing that could help.
I finally decided to uninstall and reinstall the Home application and it solved the issue, it finally display the google 6 pro. It seems that using the transfer tool is messing up the data for the new phone.
02-07-2022 12:46 AM
Hi Alex_,
Please also go in to your Google Play device settings (link below) and mark your Pixel 6 Pro visibility as "show in menus" and uncheck your old Samsung phone.
https://play.google.com/settings
Regards,
Cathal
02-14-2022 09:23 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw the response from Cathal_S. Shoutout and huge thank you to Cathal_S for the help here. Please let us know if you have any other questions or concerns.
Best regards,
Garrett DS
02-17-2022 08:51 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw the response from Cathal_S. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
02-18-2022 08:45 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS