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No options for Notes & Lists Providers

tspecht
Community Member

I'm trying to connect Google Keep to my Home / Assistant setup so we can more easily access our shopping lists. I followed the steps in the app, but there are no options for Notes & Lists Providers to set up, even if I manually install Google Keep. Same on Android.

My Google account is a Workspace one, wondering if there is a certain setting I need to change toe enable this?

7 REPLIES 7

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS
 

tspecht
Community Member

I definitely do still need help on this. I tried uninstalling the Home app, tried on an Android phone as well, still not able to select any providers.

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that you're still having issues on this. Unfortunately Google Workspace and Gsuite accounts do not have access to some of the same features that regular personal gmail accounts have. I would suggest creating a personal gmail account and trying to use the feature that you want. 


Please let me know if you have any other questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

tspecht
Community Member

I did, but have to say that it wasn’t satisfactory. I don’t think this strikes me as an unreasonable use case or one that shouldn’t be supported. Will have to look to migrate to competing products.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS