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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Unable to unlink Lutron Casata from Google home

I have Lutron casata for almost 3 years been working fine with Google recently Google cannot connect to lutron decided to unlink and relink to fix the issue but it will not unlink every time I unlink from Google home the switches still show up in Goo...

maehak2 by • Community Member
  • 1306 Views
  • 3 replies
  • 1 kudos

Unable to remove c by ge seamless bulb from Home

There are C by Ge bulbs in my home that were set up directly via Google’s seamless set up.I want to remove them. The Google Home app will not let me. Is there a known solution for this?Steps:1) go to the device setting for a C by GE light bulb in the...

KMDM442 by • Community Member
  • 2711 Views
  • 4 replies
  • 2 kudos

Multiple Homes - Basic Info

Where is the best place, or places, to get an understanding of how to set up multiple homes (residences) in Google Home and learn how they work?

dkrumholz by • Community Member
  • 965 Views
  • 3 replies
  • 0 kudos

Google assistant "find my phone" won't ring my new phone.

I just got a new phone (galaxy s20 fe) and upgraded from my galaxy s10e. Even though the s10e is not attached to my Google account at all any more, when I ask my assistant to find my phone, it rings the s10e. I have to say "hey Google, where's my gal...

Can't Sign into App or reset password

I'm new to this but hoping for some help. Had Nest App on previous phone and all connected fine to thermostat. I have now got a new phone and it won't let me sign in, it keeps saying password incorrect, so I request a reset but never receive the emai...

JulesMcG by • Community Member
  • 2333 Views
  • 4 replies
  • 0 kudos

Google home app says iPhone not available when syncing

Hi I’ve been searching and adjusting and deleting and restoring but I still get this problem every time I say “sync devices”.doesn’t matter if I say it to the phone or to my google nest mini spkr going crazy! Please help me out! “Got it, syncing devi...

pitro by • Community Member
  • 1111 Views
  • 3 replies
  • 1 kudos

App not working

My husband and I were both able to use the app. Now my app won't work and I don't want to change anything that will affect his app because we need at least one to be working. Thanks!

mmims by • Community Member
  • 763 Views
  • 3 replies
  • 0 kudos

Why is there an arbitrary 5 home limit?

I run short term rentals and thought the Google Nest thermostat / camera combo would be a great way to automate my properties but today I found out there's an arbitrary 5 house limit in the app. Why is that? I saw that it used to be 3, now 5... if we...

weiyang21 by • Community Member
  • 2011 Views
  • 6 replies
  • 3 kudos
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