I bought a Nest camera and subscribed to the monitoring prior to the union with Google. I have never migrated my account to Google, although I use my Gmail to sign in/out. How do I cancel my annual renewal? I don't have a partner company (other than Nest) and I don't have a Google subscription. But I do get charged annually, so someone holds the key to my account.
Any suggestions? Or tips to actually reach a person to speak with?
If you purchased directly from Google Nest, you can cancel your subscription in the Google Store or in the Google Home app. You mentioned you didn't do it this way, but sharing in case. If you purchased through one of Google's partners, contact the partner to cancel your subscription. For more information, including how to tell if you purchased your subscription from a partner, visit Google's FAQs about purchasing Nest Aware through one of their partners.
If you purchased directly from Google Nest, you can cancel your subscription in the Google Store or in the Google Home app. You mentioned you didn't do it this way, but sharing in case. If you purchased through one of Google's partners, contact the partner to cancel your subscription. For more information, including how to tell if you purchased your subscription from a partner, visit Google's FAQs about purchasing Nest Aware through one of their partners.
If anyone is a 1st gen Nest customer, I highly recommend getting to the chat support through the bottom link that @David_K provides. The CSR cut through the endless circling through Google pages to where I needed to go.
Hey there, Just wanted to jump in here to check to make sure that you saw the response from davidking. Shoutout and huge thank you to davidking for the help here. Please let us know if you have any other questions or concerns as I'll be locking this thread in 24 hours.
Hey folks, It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
