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PIN changed but not accepted

Community Member

I need a Google PIN to complete installing a (T-Mobile/TCL TV monitor).  I forgot my PIN, changed it according to Google instructions, but the Google Home app is not accepting the new pin.  I just spent the last 65 minutes being shuttled around Google, but no one seems able to help.


Community Specialist
Community Specialist

Hey folks, 
Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand. 

Best regards, 
Garrett DS