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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 8385 Views
  • 0 replies
  • 7 kudos

Google home unable to match color and light volume

Hi, I m having the following issues. 1. My rgb lights do not sync its colors within the google home app as selected (ex: I choose red, it turns purple, I choose turquoise, it goes white) within the lights dedicated app (tapo app) the colouration and ...

Argyris by Community Member
  • 919 Views
  • 1 replies
  • 1 kudos

Nest app crashing when adding a device

Doesnt matter how many times i re-install the app or clear the apps cache no matter what when ever i try to add my nest outdoor camera the app crashes i originally thought it was because of my using 5ghz wifi but ive now switched to 2.4 and its the s...

1eo by Community Member
  • 1247 Views
  • 3 replies
  • 0 kudos

Home application launch

Hello,Do we have a date / roadmap for the launch of the web home.google.com where we can see history etc of cameras or control other devices? thanks

Andybrad by Community Member
  • 587 Views
  • 1 replies
  • 0 kudos

Google account locked this morning

Hello Ashley, I’m locked out of my google account, long story and short I tried to log in to my iPhone 10 again but it pops up with a message that says my Google account has been locked. I don’t know my password either now but I’m frustrated about th...

AJ19 by Community Member
  • 533 Views
  • 1 replies
  • 0 kudos

iOS - googlehome -authCode

How to obtain googlehome authorization code on iOS and send it back to googlehome。I see that the documentation has examples for Android, but there is no example for iOS. How should I pass the obtained authCode field back to googlehome? Thanks。

Resolved! no request to Fulfillment URL

I am using AWS lambda as my backend processing platform, and I have used AWS apigateway's URL as the Fulfillment URL. After authentication, I did not receive any requests. Is AWS lambda not supported as my backend processing platform?

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tianchengz by Community Member
  • 1758 Views
  • 1 replies
  • 0 kudos

Resolved! Cant login to Nest App on my Sony tv

Just converted my Nest account to Google. I loaded the Nest app on my Sony Android TV. I'm getting an error message that my credentials aren't correct, but I know they are as I'm using the same Google account on my phone and other devices.In checking...

rasnave by Community Member
  • 874 Views
  • 2 replies
  • 0 kudos
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