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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google home history

I purchased the ability to save history for 30 days on Google Home and it’s not working. I still only have it for 3 hours. How can I fix it?

Joykor by Community Member
  • 492 Views
  • 4 replies
  • 0 kudos

Constantly being logged out of nest app

I am CONSTANTLY logged out of the Nest app. I can’t even change the thermostat schedule. It also impossible to see who’s at the door. The alerts come 20+ mi it’s after someone has been here and then I can’t even watch. There’s also no sound. Either t...

Chandra1 by Community Member
  • 335 Views
  • 3 replies
  • 0 kudos

Not able to log in Nest app on mobile and website

Hi I was not able to log in Nest app on mobile and website.On mobile, after selecting my Google account, it returns to the previous page with "Loading..." text showing forever.On the website browsing with Chrome, I also selected my Google account. It...

Nest app is offline

My Nest app has been offline for a week. The thermostat is online.I have tried all of the trouble shooting steps several times, but I can't get it to connect..

Wendy9926 by Community Member
  • 332 Views
  • 3 replies
  • 0 kudos

I'm 47 but still under age of consent, according to Google

So, here I am, being 47 yo, living in Germany, and Google tells me that I cannot use automations because I'm under age. My parents are both dead. I can't talk to them without a ouija, or a medium.And yes, my birth date is correctly set in my account....

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Chromecast, problem

Hello. Why do I see dependence on other people's video broadcasts, but I didn't broadcast anything. This happens when you connect to the hotel's wifi.

Naran by Community Member
  • 443 Views
  • 5 replies
  • 0 kudos

Resolved! Remove offline unit from Google Home app

Hi,I have three Harman Kardon Citation speakers connected to my mesh home wifi. I keep having problems with two of the speakers going offline and not showing up in the Google Home app (or other connected apps such as Spotify) form time to time, even ...

mansc by Community Member
  • 933 Views
  • 4 replies
  • 1 kudos

can't link to tuya / smart life

Hello, I have google home and google nestI try to link to tuya / smart life and is look like is connet but I can't see any devices.I try to unlink and link again, I try to uninstall the apps and link by the browser, and not good I try to re install t...

Ran1809 by Community Member
  • 3614 Views
  • 12 replies
  • 0 kudos

Google Home / Mi Home

Trying to connect Mi Home with Google Home app without success. Indicates "no device found" despite having both a fan and robot vacuum in Mi Home that work perfectly fine with the native app. Unlinking and re-linking didn't resolve the issue. All app...

HeyGooGoo by Community Member
  • 387 Views
  • 3 replies
  • 0 kudos
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