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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5024 Views
  • 0 replies
  • 7 kudos

Nest Cameras no notifications

All the sudden since the last update on my wife's and my pixel phone we aren't getting any notifications from our nest cameras. I have tried all previous solutions, making sure the battery optimization was off for both home and nest app and all notif...

Okie by • Community Member
  • 838 Views
  • 3 replies
  • 0 kudos

Setting up a smart plug to run for 5 mins at a time, every 20 mins

Hello, I'm wondering if this is possible.I have a Kasa wifi smart plug mini that I have an exhaust fan hooked up to. I need this fan to run every 20 minutes, for 5 minutes at a time. The closest I can find is setting up a routine to turn it on/off, b...

Nsegers by • Community Member
  • 688 Views
  • 1 replies
  • 0 kudos

Setting Up An Account in South Africa

I'm trying to add my new home on my Nest Account but it won't allow me to fill in an address for South Africa. I don't understand why this is or if it will affect my ability to set up the google nest cameras that come with the new property I'm moving...

Help logging in my NEST APP

Hello,Ever since Google merged with NEST, I have had trouble logging into my NEST app. For a few months a was able to log in from my app, but now it’s asking time to log in using my password where it request for me to also enter a verification code. ...

MOLIV by • Community Member
  • 1012 Views
  • 4 replies
  • 0 kudos

Cync losing connection to Google home instantly

After connecting to Cync lights to google home, it almost instantly loses connection. the lights will not respond to any command from the app. You can not turn the light on or off let alone change the light quality. I have reset the light multi times...

Earthscar by • Community Member
  • 639 Views
  • 2 replies
  • 0 kudos

Repeats Countdown

I kept getting same response hold down both start button. Then it clears history. Checked with others with the same complaint no fix. We bought unit for Christmas only last 6 months.warranty expired.?sent unit back and just received back with no note...

cECa60-FT by • Community Member
  • 723 Views
  • 4 replies
  • 0 kudos

Home and Away routines missing

I can't seem to find home and away routines. My account doesn't need to be converted from Nest.In the history, I can see that it runs the routines when we arrive home or leave, but I can't find them anywhere to customize.

thaJack by • Community Member
  • 3079 Views
  • 18 replies
  • 1 kudos

Login issUr

I cannot recovery my gmail account plz help me to recover sir

Prince31 by • Community Member
  • 554 Views
  • 2 replies
  • 0 kudos
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