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Blog Posts

Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 13438 Views
  • 0 replies
  • 10 kudos

Cannot mute iPhone when viewing Nest Cam

When viewing playback on my Nest Cameras, the volume cannot be muted. For example, if I'm awake in the middle of the night, my phone is obviously on mute so I don't disturb my partner, but when I click on a notification that there is movement on my c...

BCole1 by Community Member
  • 963 Views
  • 2 replies
  • 0 kudos

Resolved! Nest camera replay crashes google home app

I am not the first - I see this has been an ongoing problem for years. What good is having a security camera if watching the footage causes the app to crash? Every single time. It worked for a while. “Did you try…?” Yes. Everything is updated, reset,...

Ameripaint by Community Member
  • 73793 Views
  • 210 replies
  • 30 kudos

Where the hell is google support?

Just look at the forums here. Spam for hours and nothing happening. its google for goodness sake. If they cant deal with this how are they even going to consider supporting their product.

Andybrad by Community Member
  • 465 Views
  • 0 replies
  • 1 kudos

Chromecast connect to WiFi Issue

Hi,I have a Chromecast plugged into our new Samsung Smart TV. I keep getting message saying can't connect Chromecast with wifi. I have rebooted modem, done a factory reset on Chromecast by holding the button down until it sets factory reset and then ...

Carleetee by Community Member
  • 667 Views
  • 1 replies
  • 1 kudos

Time limits not working

Family Link time limits are not working for one of my kids. I limit to 30 minutes a day, but she is able to stay on indefinitely. Why?

I can't change my username

Hey all,I know this issue has already been brought up a few times on this forum, but the last active post about this was in August and it's now locked and has no replies, so I've decided to make a new thread about it. So in multiple threads about thi...

KatiaB by Community Member
  • 1532 Views
  • 2 replies
  • 1 kudos
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