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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4774 Views
  • 0 replies
  • 7 kudos

google assistant not triggering IFTTT applet

Hello all, I have setup the IFTTT applet to call a webhook But sadly when i run the Google assistant by saying "activate open door" (applet name) it would say sorry it looks the device has not been setup yet .you can do it in google assistant. Please...

Ric287 by • Community Member
  • 730 Views
  • 2 replies
  • 0 kudos

Resolved! Google Home is unable to redirect to app

Hello,I am trying to connect my Xiaomi Standing Fan 2 to Google Home so that I can use it with Ok Google, but the Home app seems to be unable to redirect back to the app.The procedure I used is the following: Google Home -> Settings -> Works with Goo...

Rado-3 by • Community Member
  • 1809 Views
  • 3 replies
  • 1 kudos

Google one cancel doesn't cancel!

I signed up for Google One yesterday by mistake. The cancel button just takes me back to the cancel button.I really do want to cancel. HOW?????

Terrt by • Community Member
  • 705 Views
  • 2 replies
  • 0 kudos

Nest Aware Account

Little frustrating -- Opened 3 different tickets trying to cancel my account (Pictures of Camera and Bank image) showing I'm paying for this and come to find out it is tied to a different email address which I do not use nor have an idea of what it i...

Workday routine is unavailable in Google Home App

I have been using the "Workday" for a few years now, In the past few weeks I have been having issue with the routine working randomly or not working at all. I do have the home app on my Pixel 6 Pro and my wife's iPhone. I have seen that a form went o...

Ron-Jon by • Community Member
  • 681 Views
  • 3 replies
  • 0 kudos

Resolved! Triple payment on one account cancellation on the other

Today I was notified one of my Nest subscriptions was canceled. Why? My account shows the correct credit card info.Checking payment on my there account, I was charged for renewal three times on my renewal date.How does one get ahold on Google Nest cu...

Account recovery

I lost my phone number so my Gmail account is not verifying in my phone. I know my account password ,my Gmail account is -. pankajrajpoot33333333Date -. 09/07/2023

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