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Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google home is not showing anymore Nest Hello in the cam tile

At first in the cam tile on google home i could see my camera's and nest hello(doorbell) together. Now it stopped on the cam tile i only see my camera's and for the nest doorbell i need to go to the front door. Why is that?

KevOzY by Community Member
  • 721 Views
  • 4 replies
  • 0 kudos

Nest Notifications Not Working Until Phone is Unlocked

Hi everyone, I have a Samsung Galaxy S23 Ultra with Android version 13, OneUI version 5.1. I've had my Nest doorbell and several other cameras for a few years now on differnt phones (Galaxy S8, S10+, S21 Ultra) and haven't encountered this issue befo...

ICULOOKN by Community Member
  • 9393 Views
  • 53 replies
  • 5 kudos

Workday Routine is invisible

I recently wanted to make some changes to my workday routine and thought I turned it off so it wouldn't run while I figured out some changing work schedules. Now it no longer shows in the Home app at all. However, it still runs on my Google Home. I t...

nemoscit by Community Member
  • 1945 Views
  • 9 replies
  • 3 kudos

Desperate for help

This is kind of a long and surreal story. Please bear with me. My exbf used Google Home along with Samsung SmartThings and Ably to spy on me and steal my identity and then continue to spy on me. I have since secured all my financials, etc, but I've n...

Resolved! Google Home and Nest is complete garbage

I am so f*cking sick and tired of dealing with Google Home and Nest. I woke up late for work because this garbage Nest Hub second gen. didn't wake me up or start my routine. I go into the Home app and all of my routines are just gone. Now I have to s...

Anonymous by Not applicable
  • 1565 Views
  • 4 replies
  • 3 kudos

Doorbell no longer chimes on my phone

I've had my door bell for 4 years and it's largely OK. Since upgrading my phone, the door bell does not chime on my phone, I only receive a basic alert... it used to chime. How do I make the phone chime when somebody presses the doorbell?

GADGETGAZ1 by Community Member
  • 1324 Views
  • 8 replies
  • 0 kudos
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