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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

problem with casting VLC on chromecast

I havent used my chromecast for a while and after updating the app when I try to cast a local mp4 from VLC in my laptop (never cast from my iphone, ever) all I get is a black screen with sound only. I have tried playing the file first and connect to ...

Camera on an old account

Hi I have a Nest camera linked to an old account that got hacked now I can’t add my camera to my new account any ideas on how to get it working

Mark531 by • Community Member
  • 705 Views
  • 1 replies
  • 0 kudos

Deleting thermostat from account

I have moved house and left my thermostat device at the old house. I have now installed a new thermostat a the new house. I am unable to delete the old house from my account. Can you please help me in pointing out how to do this. I have tried through...

Pvasudev by • Community Member
  • 684 Views
  • 1 replies
  • 0 kudos

Chromecast placement name

I have two devices that were selected for "Family Home" area when setting them up. I want to differentiate them by changing the location I selected to something else like Kitchen but when I tap on the device tile and the 3 dot setting to go to Device...

Jkiddin10 by • Community Member
  • 732 Views
  • 1 replies
  • 0 kudos

Lorex Cameras show offline in Google Home

I just installed a Lorex Fusion camera system. It is works perfectly on it's own with the Lorex app. It is advertised as Google Home compatible. I've linked it in my Google Home and the cameras show up but are all offline. I've uninstalled them, rein...

larmoecur by • Community Member
  • 1253 Views
  • 2 replies
  • 0 kudos

Community not sorting threads correctly

This community forum is showing the pinned threads but despite changing my settings on the side options (trying recent linear etc) I am not seeing the thread I just replied to as an updated thread.Normally, threads with new posts are bumped automatic...

Hmm_8888 by • Community Member
  • 1262 Views
  • 3 replies
  • 0 kudos

Resolved! No Nest app notifications on Pixel 8

Moving from a Pixel 7 to Pixel 8, I do not receive any notifications from any of my Nest devices through the Nest app. I still receive the notifications on my Pixel 7 and my wife who has a Pixel 8 receives them also, so the app is pushing them.I have...

VK2023 by • Community Member
  • 53759 Views
  • 160 replies
  • 7 kudos

Nest thermostat Wi-Fi connection

Got a new router and cannot connect my nest thermostat. Even tried deleting the nest from my home and starting as a new connection. No luck.

Cwdavis58 by • Community Member
  • 809 Views
  • 2 replies
  • 0 kudos
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