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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 7962 Views
  • 0 replies
  • 7 kudos

Can't recover gmail account

Hello Google I have 2step verification same gmail send gmail Please forgot my 2step verification My contact gmail.#Recovery gmail. # Please help me fix my problem

Abuzarkhan by • Community Member
  • 1464 Views
  • 4 replies
  • 1 kudos

Google Home App

Hello, I have three Meross smart bulbs which are connected fine and work fine within the Meross app however when I try to use them via the Google Home App two of them get messed up. The bulbs are labelledHallway - works fineBedroomDaughter room---Bed...

New Xiaomi devices not showing in Home app

Hi,I've been using Google Home mini speaker to control Xiaomi lights for some time now. Recently I bought a new lamp that I added to my Mi Home account. When I checked Home app it did not show any new devices. I tried re-linking Xiaomi account, clear...

Legvan by • Community Member
  • 662 Views
  • 1 replies
  • 0 kudos

Casting issues

My devices are connected but casting screen option is not available, showing not playing . Why I am facing such problems. Pls tell me how to solve this problem.

Tushar16 by • Community Member
  • 745 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to Verify Google Account in Nest App with old device

I am unable to log into Nest app with my Google ID on my new phone. Worked fine on my laptop, but not on my new Pixel. I Factory Reset my old device and in order to Verify my Google account on the new Pixel the app requires me to get a security code ...

gregmowrey by • Community Member
  • 2525 Views
  • 6 replies
  • 0 kudos

[Security system] arm/disarm alarm with buttons

Hi,Why I can't find any button/control to arm/disarm my alarm on the app?I am only able to arm/disarm my system by voice.On the app there is only the name of the device shown (with security badge) without any control or state.Is this a desired behavi...

Google Home App - Unable to Locate Devices

Hello,I had to factory reset my network. Now my Home app will not locate some of my devices. I was able (after not kidding you min 20 tries each) to get the Google Wi-Fi router, a Nest Hub, and Nest Hub Max set up. Now I cannot get the app to connect...

RP18 by • Community Member
  • 9791 Views
  • 3 replies
  • 0 kudos

Resolved! How do I locate my Google nest app so I can upgrade subs

I currently have a Google Nest subscription. I cannot locate anywhere in my google account where exactly the subscription is to upgrade it?? I’ve checked FAQs and all it does it route me to Nest Renew when all I want is my Nest Aware camera subscript...

Cghelp by • Community Member
  • 1273 Views
  • 4 replies
  • 0 kudos
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