cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can't Link any third party service accounts to Google home

Using a Google Pixel 6.I can't seem to link any third party accounts that fall under the "works with Google" list. Every time I tap on a service like geeni, i get a message that says "Could not reach geeni, please try again".I get that message for ev...

jp5780 by Community Member
  • 2459 Views
  • 7 replies
  • 2 kudos

Home can't add Philips Hue bulb.

Got my first set of Philips hue bulbs. Just the bulbs, no extras. Having trouble adding it to Google Home to use Assistant for voice control. The lights and app set up seamlessly, it's just adding it to Google home. Either "can't reach philips hue" o...

reddot96 by Community Member
  • 4895 Views
  • 22 replies
  • 1 kudos

spinning and spinning

Nest app issue, on Android (Samsung 21 Ultra and 21 Base). Since the last update, when I tap on the app to open it up, all I see is the "spinning blue circle" for minutes on end. This issue is seen on two different smartphones.I've let the Nest app s...

spinning.jpg
calder-cay by Community Member
  • 2658 Views
  • 20 replies
  • 1 kudos

Home App on iOS- Thermostat + and - not responding

A month back I could only raise Nest temp using the slider- iOS app didn't respond to tapping - or +. True for thermostat temp as well as cutover temp set for dual fuel (where there is no slider and therefor no backup). Thoughts on this?

quinnwas by Community Member
  • 260 Views
  • 2 replies
  • 0 kudos

Google Assistant not showing my Hue devices (shows someone else's)

I purchased a Hue Bridge, and set up a bulb. Everything works fine with the Hue app, I'm able to fully control the bulb. But when I connect the Google Home to the Hue, I see a bunch of other devices and rooms (i.e. lights in a basement when we don't ...

SuperK by Community Member
  • 288 Views
  • 3 replies
  • 0 kudos

Resolved! Linking services to Google Home

Hello,I am trying to link services to my Google Home (in this case my Tapo account for smart plugs) and i get this error: Could not reach Tapo, please try again. Actually it happens with every service i am trying to link. I have used previously the h...

Alexandros by Community Member
  • 1565 Views
  • 7 replies
  • 2 kudos
to vote