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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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App Update TERRIBLE!

Absolutely hate! the update to Google home. It was much more user-friendly before. The worst update ever not sure who designed it perhaps this isn't the right job for them.

Dreame MiHome app bot linking

The dreame MiHome app stopped working again. When trying to connect apps after the while process I get a "cannot reach" error. This was flagged as a server error a few months back but the issue seems to be back.

jirungaray by • Community Member
  • 1375 Views
  • 8 replies
  • 2 kudos

Home app update

Since the most recent update ro the new Google home, my WiFi has lost ¾ of its speed performance. For the last 6 months the speed has been recording at around 63-67mbps since the update it has dropped to below 15mbps generally and occasionally gets t...

Micklldo by • Community Member
  • 1760 Views
  • 9 replies
  • 0 kudos

Nest app wont recognize login or send a password reset

My Nest app logged out and will not recognize my login anymore so I can not access any of my products. I have tried getting a password reset, but the reset is not going to my email. I can't create a new login because that option does not exist in the...

Google shopping list vs grocery list

I have a shared home with my husband. We have a shared “grocery” list. Up until last week I’ve been able to add to it using our devices seemlessly. This week, she says “adding cuz to your shopping list”. This is not the shared list, and I don’t see a...

Lizslone by • Community Member
  • 909 Views
  • 3 replies
  • 0 kudos

Presence sensing: how to move the pin on the map

When I tried to set up Google Home Presence Sensing, I didn't place the location pin on the map accurately enough. Now I can't find any way to change the location. Is there any way to reset or change the location pin? (This question was asked before ...

og18 by • Community Member
  • 1262 Views
  • 8 replies
  • 0 kudos

Camera history not updating on iPhone.

Camera history is not updating on my iPhone, though oddly it is updating perfectly well on my iPad? Both home versions are the same version number, though the iPhone has the latest ios system 16.5, the iPad is ios 16.4.1… could this be an issue?iPhon...

Geoff7 by • Community Member
  • 681 Views
  • 3 replies
  • 0 kudos

App not displaying menu at bottom

My google home app is updated to latest version 3.1.108 but I am not showing the bottom menu options of favorites, devices, automations, activity, settings. I only show home button, talk button, and history button at bottom. I have tried resetting ph...

Requests for SiriusXM with Google Assistant no longer supported

Hello All,Google Assistant constantly repeats the following for all requests of SiriusXM:"Sorry, I can't do that yet", and/or "Voice commands are not available yet for that App".So what's the problem here, it has worked fine for the last several year...

iRzapper by • Community Member
  • 2077 Views
  • 7 replies
  • 1 kudos
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