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Blog Posts

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Reddit Q&A Recap: Google Home App Public Preview Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! I can’t download google home

I can’t download the Google home on my iPhone, but its not a problem to download to my android phone. I’m from Ukraine, just bought as a gift your thing but I can’t to use it like I want. What a problem? What should I do? Please help me

Mmaria_mo by Community Member
  • 5 replies
  • 9 kudos

For some reason I have two accounts, but I only have one home

How can I delete one account, one says Florida one says Failte - I only want the Florida account - I want the thermostat to stay at 73 - it keeps going to eco mode - I don't know if it is because there are two accounts, but I need one account, set at...

suehar by Community Member
  • 3 replies
  • 0 kudos

Resolved! How do I add a new smartplug to an already-established group

I have a number of smart plugs from various manufacturers - but today, I was working with FEIT. A couple years ago, I created a group on FEIT named "Living Room Lights". I have two smart plugs that are in that group. I also linked the FEIT app with t...

JimShane by Community Member
  • 10 replies
  • 0 kudos


I have no note so what app do I need to download to operate my Chromecast

My problem: Google Home error does not play music

Songs suddenly stopped playing on your Google Home? The music plays normally at first but then resumes pausing? or even not responding when you request to play music. There are several common reasons why Google Home may stop playing music or complete...

olidajin by Community Member
  • 4 replies
  • 0 kudos

Nest App

I added the Sirius XM app to my phone but the Nest App doesn't seem to recognize it as a music service? It doesn't allow me to add it to my music services? Any ideas on how to repair?

MC57 by Community Member
  • 0 replies
  • 0 kudos

No privacy between households!!!??

Using my account, I set up two households for my extended family (Home 1 and Home 2), serving two distinct groups of relatives in two different towns. Let’s call it an assisted living type of arrangement, for ease of understanding the context. My Goo...

ToddL by Community Member
  • 4 replies
  • 1 kudos