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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Can't Link my Nest to Home App

I set up my Nest account via my Gmail account. When I try add add the already set up New to Google Home it is asking me to login, however, as i login via Google to my Nest I do not have any login details. It says I should try logging in via Google bu...

Rufio by Community Member
  • 858 Views
  • 12 replies
  • 0 kudos

Challenge cancelling my Nest Aware subscription

I have been trying, via App, Browser, and Agent Chat to cancel my Nest Aware subscriptions for two cameras for 4 days..still no progress. I also learned that I cant even remove my credit card from the profile, after removing all the Nest devices...Wh...

msa6 by Community Member
  • 745 Views
  • 6 replies
  • 1 kudos

Resolved! Unlink camera

How do I unlink my merkury (genie) camera from my google home. I have upgraded the cameras and no longer needs these

Kwilhelm by Community Member
  • 1924 Views
  • 4 replies
  • 0 kudos

Trying to set up my tv to use chromecast

So I have a Vizio TV that has chromecast built in and Im trying to cast a YouTube video on there. Ive tried going on settings and tried to add another device on there, but all it does is go back to the same menu over and over again. Any suggestions?

CstarZ24 by Community Member
  • 379 Views
  • 3 replies
  • 0 kudos

Nest Protect not Showing up in IOS Google Home App

Ok. With the latest IOS Google Home app, I am able to see my first gen Nest Hellos . Unable to migrate, I ended up deleting my devices, and then my Nest account. I then signed in with Google, and re added my cam and Protect.In the IOS Google Home app...

DrTek by Community Member
  • 585 Views
  • 6 replies
  • 0 kudos

Cannot Invite Family Members to Home

I cannot Invite anyone to Home. I've tried multiple email addresses and always get the exact same error: "can't send invite right now". This is true from Android and from laptop. Judging by all the posts this is a longstanding issue with no solution ...

Smart plug sharing

Kasa smart plugs are connected and functional on my Home app and they show on my spouse's app too, but are offline. How to I get his links online and working? I can see the devices on his phone, but they all show as offline.

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