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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4928 Views
  • 0 replies
  • 7 kudos

Google home and Nest account - using different emails

I'd like to get all of my devices to show together in Google home - but I realize I am using one email address for my google home account and different email address for my nest device account.All of my google minis, wifi devices, etc. are on the Goo...

dannsing by • Community Member
  • 3677 Views
  • 6 replies
  • 0 kudos

Can't link Bose account in Google Home app

I want to add my Bose Soundbar 700 to Google Home app. I have moved the device to a new home but it's still the same account. Now I'm trying to reconnect my Bose account but everytime it says 'Could not reach Bose Music. Please try again.'Any ideas?

Aziiee by • Community Member
  • 4319 Views
  • 6 replies
  • 0 kudos

Google Nest App for Google TV won’t log on

I just got a Hisense Google TV and when I try to login to the Google Nest app I get the same error message as if I didn’t enter a password “you entered an incorrect email address or password”I have a non migrated account and I turned off 2 factor. No...

Camera notifications in Google home

Is there a way to receive notifications in the Google home app from an arlo camera? I was able to easily link the camera with Google home and I can see it live but I cannot figure out how to receive motion notifications in the home app like I get in ...

Nest app never loads

For the past month my wife and myself (on the same model phones and versions) have been unable to use the Nest app. We are on an iPhone 14 Pro on iOS 16.5.1. Nest app version is 5.7.1.0.27.The Nest app will just get to the main loading screen with th...

roningaia by • Community Member
  • 2730 Views
  • 9 replies
  • 2 kudos

google assistant not triggering IFTTT applet

Hello all, I have setup the IFTTT applet to call a webhook But sadly when i run the Google assistant by saying "activate open door" (applet name) it would say sorry it looks the device has not been setup yet .you can do it in google assistant. Please...

Ric287 by • Community Member
  • 738 Views
  • 2 replies
  • 0 kudos

Resolved! Google Home is unable to redirect to app

Hello,I am trying to connect my Xiaomi Standing Fan 2 to Google Home so that I can use it with Ok Google, but the Home app seems to be unable to redirect back to the app.The procedure I used is the following: Google Home -> Settings -> Works with Goo...

Rado-3 by • Community Member
  • 1831 Views
  • 3 replies
  • 1 kudos

Google one cancel doesn't cancel!

I signed up for Google One yesterday by mistake. The cancel button just takes me back to the cancel button.I really do want to cancel. HOW?????

Terrt by • Community Member
  • 709 Views
  • 2 replies
  • 0 kudos
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