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Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Linking nest doorbell to google home

HiI just got the nest doorbell. I’m able to use it using the Nest app. However, I am having trouble linking it to my Google Home. When I try to add nest to the home app, it requires me to sign into nest which I can’t because I use my Google creditial...

ntktcc by • Community Member
  • 614 Views
  • 6 replies
  • 0 kudos

Renew nest aware 1st gen

I need to renew nest aware 1st gen for one device, but can't find online. I only see nest aware for multiple devices.

Linjoh by • Community Member
  • 273 Views
  • 4 replies
  • 0 kudos

Cannot link Netflix or Disney+ accounts to my Google Assistant

Hello, I am having rouble connecting my Netflix and Disney+ accounts to my Google Assistant. They have been working just fine for over 2 years and I was completely able to use my voice to play shows/movies on my TV. Suddenly when asking my Google Hol...

RP95 by • Community Member
  • 883 Views
  • 6 replies
  • 1 kudos

Chromecast cannot Connect to Netflix

Hello, I cant link my Netflix account to my Chromecast.I login and It says https://clients3.google.com/cast/auth/3p/done?status=error would you help me? Thanks

Yopyop by • Community Member
  • 2202 Views
  • 13 replies
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I cannot start my goodnight routine!

I have been using my good night routine for WEEKS! Now, when I say "Hey Google, goodnight", my google mini says "I don't understand goodnight"! If I run the Google Home app, and play the good night routine - my google mini says aloud "I don't underst...

jeff16 by • Community Member
  • 815 Views
  • 8 replies
  • 0 kudos

Pandora Password updated -- now Nest unable to connect

My google home account is email @ gmail my pandora account is email at hotmailI recently needed to update my pandora account password (password reset on pandora.com etc). now i'm unable to update the password in google home.I've set my music no no de...

PappaBear by • Community Member
  • 476 Views
  • 3 replies
  • 0 kudos

Help with phone and apps

I have multiple devices logging into my smart devices and also phone. They all have passwords so not sure really what to do. Sorry not really techy. Yikes!!!!

Nest only controlled with Alexa, not physically

I have a nest thermostat (not learning). When I change the temperature on the actual device it does not kick on the a/c. Instead the screen goes blank and on tapping the screen, the old setting presents (nothing happened). Using Alexa, the thermostat...

Geradu by • Community Member
  • 305 Views
  • 3 replies
  • 0 kudos
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