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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Resolved! Home App billing issues.

Hello, I have had cameras through nest for 5 ish years now. I recently added the flood light and noticed that I have 3 subscription charges being billed monthly for my $12/ month plan, that was supposedly for all cameras. What gives? As far as I can ...

woodyth by • Community Member
  • 1994 Views
  • 14 replies
  • 0 kudos

Adding Apps to my Google Display

I cast my Audible app to my Google Displays and they can't act like speakers. It trying to download, but it should just cast and play from my phone. What the hell?!

MGM726 by • Community Member
  • 1661 Views
  • 5 replies
  • 0 kudos

Worst App ever!

WOW! Just WOW this is one of the worst apps ever!! The wifi section is so bad I wish I knew how bad this app was I wouldn't have purchased the nest wifi!!! Not only that there is no reason I can see why I wouldn't be able to manage all of this from m...

ecatapano by • Community Member
  • 394 Views
  • 1 replies
  • 0 kudos

Get back to a Nest FT account

I misunderstood the consequences of deleting my Nest FT account when I use this form https://support.google.com/googlenest/workflow/10376672I no longer have access to Nest FT and can no longer use my equipment.How can I recreate a Nest FT account wit...

lo275 by • Community Member
  • 320 Views
  • 0 replies
  • 2 kudos

Nest devices and phone security

I’ve had my GOOGLE accounts (email etc) hacked and can’t seem to regain control. Been happening for ages. Now I’m seeing apps/connected devices on my iPhones I do not recognise, didn’t install/connect, and didn’t authorise anyone else to.I apologise ...

CAOS by • Community Member
  • 769 Views
  • 4 replies
  • 0 kudos

No Usage on app

Hi All, Over the last 2 days my Nest app has stated showing no usage. The usage is shown when you click on the day.I have deleted the app and reinstated it and also reset the actual display unit.Please help.

TheDon by • Community Member
  • 1860 Views
  • 12 replies
  • 0 kudos

Resolved! Geeni Account will not connect to Google Home

When ever I try to connect my Geeni Account to my Google Home app, it says "Something Went Wrong. Try Again." I have uninstalled both apps. Restarted my phone multiple times. This problem stemmed from me trying to link new light bulbs to my account, ...

Evan_ack by • Community Member
  • 7823 Views
  • 12 replies
  • 8 kudos

Adt control app

Everything was fine with the ADT control app until one day I accidentally deleted the app. When I reinstalled it and tried to put in my user name and password it wouldn't let me get in. So I tried to reset my password by clicking on "forgot password ...

Vsjacobs by • Community Member
  • 581 Views
  • 1 replies
  • 0 kudos
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