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Problem with app Tidal

Community Member


I have a huge problem with tidal on chromecast. When I try to strim a songs in master quality I see inscription "Your device cannot open this position". Before this situation everything was ok. It's really weird because  Dolby Atmos works good. Addictionaly, on my phone or laptop everything with master quality is fine. I subscribe Tidal Hi-Fi Plus. Please, write me soon!



Community Member


I have the same problem since a couple of days. I asked Tidal and get this answer.
"I apologize for the inconvenience but at this time MQA is not available to be cast via Google. It doesn't matter if it is an MQA enabled device that you are streaming to via Chromecast or streaming from to Chromecast. MQA is not supported on Chromecast. 
This is due to limitations by Google, it's simply not supported for it at this time.
If you have any other questions or require additional assistance, please don't hesitate to email us back."

Can it be an license or contract issue?

Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,

Community Specialist
Community Specialist

Hi folks,


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 


Thanks for the help, cmp and Jeran.


Jacek1, we hope you were able to get the help you need. You can also send feedback about this using the Google Home app. Here's how.


If you have other questions and concerns, feel free to submit another post and provide as many details as possible so that others can lend a hand.