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Nest Device disappeared

Bk1975
Community Member

All my Nest Devices disappeared from my home structure. Sought help and the only solution is to reconnect every device to a new structure.  I have over 10 devices. This is going to take me a couple of hours. This is a real pain.  What the heck Google? This is really the solution? Terrible.

2 REPLIES 2

MelbaDT
Community Specialist
Community Specialist

Hey Bk1975, 

 

Sorry if you feel this way and I completely understand where you're coming from. Rest assured that we'll take your experience as feedback ― we'll ensure to learn from it to be able to deliver a better experience in the future. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba