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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home not allowing CYNC permissions to load

I'm trying to give Google home permissions to my CYNC account but it is not loading the last step. I am able to get to the screen to log into my CYNC account but when I hit the "Sign in" button nothing happens. The username and password accuracy have...

Lucasdad by Community Member
  • 1026 Views
  • 14 replies
  • 1 kudos

Google home does not have wifi icon

My google home app does not show the wifi icon. This is infuriating because google got rid of the google wifi app. I loved that app, this is horrible. I have read nothing on the forums that has helped!! I need help ASAP.

Rhwire not powered

We just returned home from vacation....upstairs thermostat is off line...when run the diagnostics Rh wire is not powered to HVAC

Resolved! Pixel Volume Keys Won't Control Casting Volume

My Pixel 4a 5G has no options to use its physical volume rocker to control cast volume. While casting, I opened up my audio settings and the "Cast volume" slider that used to show does not even appear. This happens while casting video and/or audio to...

Camera issues

Hello I always have a problem connecting to my camera every so often . How can I get a membership or something so I have it connected all the time

Eddie74 by Community Member
  • 278 Views
  • 3 replies
  • 0 kudos

Age restriction google home

So recently my dad bought me a google nest mini for my birthday, the problem though that I was singing into my account and there was nothing, I later noticed there was an age restriction, so know I have to control it by my mom's account, please googl...

Malek1 by Community Member
  • 666 Views
  • 2 replies
  • 0 kudos

Won't migrate

I have several (original) nest products and have not migrated to a nest account. I got a nest doorbell installed it and it uses Google home. I decided to migrate to Google home from nest an I keep getting an error that I can't migrate "this Google ac...

Av8t0r by Community Member
  • 323 Views
  • 3 replies
  • 0 kudos
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