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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Unable to link Spotify to newly set up google nest

Both accounts share the same email. When I select choose to link Spotify on the google home app my Spotify app opens and shows a check mark but when I as google to open Spotify on google nest it tells me to link the accounts. Not sure what to do?

mejoteo by Community Member
  • 914 Views
  • 11 replies
  • 0 kudos

Setting up a rental property with Nest devices

I have a house that has a Yale/Nest lock, Nest doorbell and thermostat, and I'm setting it up as a rental property. I'd like to keep the devices on my account, but give access to the thermostat and doorbell to the renter. Is that possible?

Floon by Community Member
  • 2518 Views
  • 7 replies
  • 0 kudos

Google home app for thermostat is poorly designed

I have gone through three different "programmable" thermostats in the last six years.Two of them were very straight forward and intuitive. Just set up your account and input your desired temp... Now we have moved on to the Nest thermostat and boy wha...

Google home app

Google home is not in the app store . What now?

Yeruult by Community Member
  • 612 Views
  • 6 replies
  • 0 kudos

Missing presence sensing parameter

Hi,My Home app doesn't show the presence sensing parameter. I don't see any information related to missing setting in the current doc.My current setup is:Google homeGoogle home miniChromecastSamsung Smart things pairedAlso please note that I am using...

Nge by Community Member
  • 540 Views
  • 12 replies
  • 1 kudos

Google Home not linking to any accounts

I am unable to link my spotify or my roomba to my account. The spotify acts like it links (goes to the app, i see a little checkmark) but when i return to the home app it does not show as linked. My roomba has a 404 error message when I try to link i...

Google Home states that WiFi is offline but works fine

The topic below (which is now closed) describes my problem exactly. The router reports being offline, but everything appear to be working.I follow the suggest fix with the full power cycle, but nothing changes for me. The Nest Wifi Router is reported...

ymmij by Community Member
  • 148 Views
  • 0 replies
  • 0 kudos

Can't stop my housemate controlling my Spotify

Hi,I play music on my Home speaker via Spotify.My housemate has the Home app on her phone and a Chromecast TV.Whenever I play music it pops up on her Home notifications as if she was playing it. She can see and pause what I'm playing.I've set my sett...

LG Sn9yg not authenticating to device utility

I have a LG SN9YG soundbar I am trying to setup with my phone. Downloaded "LG soundbar" which says I have to setup with Google home first, google home advises have to activate device with device utility first. Once I finally get to device utility it ...

Screenshot_20220825-164731.png
Lukeizm by Community Member
  • 660 Views
  • 8 replies
  • 0 kudos
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