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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Gsuite y Google Home

Buenas..Después de mi frustración muchas horas de trabajo ya que tengo Gsuite a nivel particular. He tenido que montar una cuenta gmail normal y configurar todos los dispositivos (ya que mi cuenta de gsuite no me lo permitia). Una vez realizado todo ...

j2g2 by • Community Member
  • 705 Views
  • 3 replies
  • 0 kudos

Kids profile in Sony bravia A80J dissapeared

I'm set up a kids profile last night and now it has vanished. There is no option to add it back either as who's watching is missing under my email address on the Google TV. Family link is set up on the phone. My TV is Sony bravia A80J. Pl advise than...

cruze45 by • Community Member
  • 1101 Views
  • 5 replies
  • 1 kudos

Call with voice command

I have just decided to begin using Google Assistant to make calls. But when I´m saying "Hi Google, call X", to my Samsung mobile, the number to X shows up on the screen but it stops there, the mobile doesn´t ring, I have to tap the call button manual...

Andzim by • Community Member
  • 573 Views
  • 3 replies
  • 0 kudos

Resolved! Logging into a student email on Chromebook?

My chromebook's primary account is my personal google account, but I want to access my student drive/gmail. Whenever I go to add another account, the sign in window pops up and whenever I try to log in, I'm brought to an extra page for my school to l...

jackh1158 by • Community Member
  • 1429 Views
  • 4 replies
  • 0 kudos

Time on Nest Speed Tests?

Hi! I joined the community to read about the issue described here, but the answer was moved to a private discussion, assuming one exists: https://www.googlenestcommunity.com/t5/Nest-Wifi/What-time-is-the-automatic-network-speed-test/m-p/226356/highli...

App Not Allowing Login or Send email

My Nest app will not allow me to sign in. When I request a password reset link, I don’t get an email. Few pointers before you ask/say (1) no I haven’t migrated my account (2) bought the thermostat new years ago (3) same/original house it was installe...

spennell by • Community Member
  • 1489 Views
  • 11 replies
  • 0 kudos

Accessing/Editing personal info

On occasion I need to verify that it's really me trying to get into my Google account. I need to be able to view and edit what that telephone number or email account is. What, for example, am I supposed to do if I get a new phone number or move to a ...

Camera already connected to another account

I had my nest products set up and working perfectly, but it all went wrong when I got pestered to migrate to google.since doing that, lost all my nest products one the app, and when trying to reconnect, keeps saying it’s connected to another account....

Johnnymac by • Community Member
  • 2291 Views
  • 5 replies
  • 3 kudos

Thermostate unit (F) in google home app

The unit of the thermostat suddenly changed to Fahrenheit on Google Home app.Previously, it was displayed in Celsius and was able to perform voice commands. Right now it's displayed in Fahrenheit in the Google Home app.The manufacturer's equipment an...

Martin-P by • Community Member
  • 1272 Views
  • 3 replies
  • 0 kudos

Sleep sound keeps playing in my nest all night long

Hello, when I use the bedtime routine, my google nest mini keeps playing sleep soundly. It would stop about an hour earlier, but now it plays all night. What can I do to make the sleep sound country night play continuously for 1...

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